I am a highly experienced and passionate professional in the technology field, with a strong technical career focused on server infrastructure and specialization in virtualization. Currently, I hold the position of Infrastructure Coordinator in a cloud operation, leading multidisciplinary teams in hardware, virtualization and storage.With over 10 years of experience in server infrastructure, I have gained extensive knowledge in planning, implementing and managing robust and scalable technological environments. My expertise in virtualization has allowed me to optimize resources, increase operational efficiency, and significantly reduce costs.My key competencies include capacity management, annual budget control, and quarterly forecasts, as well as efficient asset and vendor contract management.As the person responsible for service catalog control and review, my strategic approach aims to ensure excellence in service delivery, meeting the demands and expectations of internal clients. I have a proven track record in managing incidents, changes, and issues, ensuring that infrastructure services operate reliably and stably.Moreover, I am an expert in ensuring compliance with agreed SLAs and possess the ability to coordinate and participate in projects, playing a pivotal role in achieving organizational goals. I actively engage as a member of technical and management committees, contributing to strategic planning for area and business growth.With a proactive and results-oriented approach, I possess crisis management skills and the ability to make prompt and assertive decisions, allowing me to maintain resilient infrastructure operations even in challenging scenarios.I am committed to promoting technological innovation and continuous process optimization, always seeking new opportunities to enhance operational efficiency.