• Integrated professional audio/video systems and provided technical assistance to resolve issues.• Checked completed work for quality and accuracy.• Serviced and maintained all audiovisual systems according to project guidelines.• Monitored a range of equipment, including audio, video, and video conferencing systems.• Followed specifications to pull and terminate cables.• Employed best practices and safety protocols during equipment installations.• Used appropriate tools and materials in alignment with safety protocols and industry best practices.• Supervised crew of audio-video installation team members and third-party subcontractors.• Reviewed and analyzed blueprints and diagrams to identify project specifications.• Reviewed drawings, blueprints, schematics, and service manuals to identify technical requirements.• Trained 10 employees on company policies and protocols.• Executed and supervised rack fabrication.• Set up commercial systems, projectors, wired and wireless speaker points, teleconferencing equipment, flat panel displays, and interactive education-based systems.

• Recruited, hired, and trained crew members on the application of projects and customer relations.• Built upon established practice standards to improve operational performance and reduce labor costs.• Performed timely and budget-complying project management on multi-faceted issues.• Generated real-time data collection through open-forum discussions, surveys, and questionnaires created for a target audience.• Used geofencing and eye-tracking methods to direct targeted advertisements to customers.• Created dense reports, spreadsheets, and presentations to portray market insights and future opportunities.• Presented research to customers through conferences and private briefings.• Utilized statistical analysis to track client industry and market trends and needs.• Engaged with clients to create project plans, outlines, and schedules of deliverables.• Measured and evaluated customer and employee satisfaction to identify areas in need of improvement.• Outlined research findings in detailed documentation to support decision-making by project managers, clients, and other marketing team members.• Interpreted and presented data to company management using charts, graphs, and spreadsheets.• Devised development and data gathering methods for questionnaires, surveys, focus groups, and opinion polls.