Fernando Ribeiro Email & Phone Number
Who is Fernando Ribeiro? Overview
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Fernando Ribeiro is listed as Salesforce Tech Lead (K2 Partnering Solutions) at Global Hitss Brasil, a with 5458 employees, based in Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Fernando Ribeiro.
Fernando Ribeiro previously worked as Solution Architect at Ipiranga and Salesforce Associate Manager at Accenture Brasil. Fernando Ribeiro holds Bacherel Em Ti Análise De Sistemas, Tecnologia Da Informação from Universidade Estácio De Sá.
Email format at Global Hitss Brasil
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About Fernando Ribeiro
With over 20 years in IT projects, I have a strong leadership profile and extensive experience in large-scale projects. I have developed solid skills in project management, leading multidisciplinary teams and client negotiation. My expertise is focused on agile methodology, CRM and integration in the telecommunications, media and financial services industries.Functional areas include CRM (Salesforce), Sales, Customer Service (B2B/D2C), contract performance modeling and real estate site acquisition management (telco).Salesforce (https://trailblazer.me/id/fribeiro6)
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Fernando Ribeiro work experience
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Solution Architect
Salesforce Associate Manager
As a solution architect, working in a client-facing capacity, interact with many of the staff in a client to understand their specific needs. This includes working closely with senior leadership management and other employees across all areas and levels of a company to devise and develop various technological strategies and improve existing IT Architecture, liaising with clients and company leaders to understand business problems and find the best IT solutions for their needs. In this context, I had the opportunity to work for client such as Santander SuperDigital, Vivo, United Health Group, and V.tal.Managing client expectations so that the end product is satisfactory. Conduct research into clients use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions, assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests.Providing functional and/or technical expertise to plan, analyze, define and support the delivery of future functional and technical capabilities for an application or group of applications, leading brainstorming sessions and other group meetings to find possible technological solutions for a business problem.Solution Architect: - Business Process Design B2B / B2C - Make-Whole Call Provision - Lead and Case Management - Order Management - Integration Architecture - Oracle BRM Functional ConfigurationSalesforce Specialist: - Process Automation - Flow Builder / Process Builder - Omni Channel - Einstein Bots - Messaging Inapp and Web (chat, facebook and Whatsapp channels) - Visual Remote Assistant (VRA) - Vlocity Order ManagementKey Management Points: - Relationship Management - Product Innovation Strategy - Agile Project Management - Build Management - Configuration and Release Management
Consultor De Ti
Coordenação de times de desenvolvimento e análise de propostas técnicas
Analista Sênior
Referência na Análise de requisitos, desenho de soluções de desenvolvimento de software, realizando gestão de pequeno time de desenvolvimento.
Analyst
2005 a 2007 - Application Developer - Desenvolvedor líder de projetos para atendimento call center utilizando C# .Net e CCF framework. Participei de projetos importantes como Oi Conta Total, atendimento de Retenção, atendimento Alto Valor, célula de reparo e outros projetos de CRM utilizando Siebel e .Net
Desenvolvedor Full Stack
Coordenador de software de gestão educacional. Responsável pelo time de 4 desenvolvedores e 2 suportes a operação dos clientes, responsável pelo roadmap do produto e implantação nos cliente. Desenho e desenvolvimento dos módulos financeiros cadastrais e de relatórios.
Analista De Sistema
Gerir o time de desenvolvimento e suporte do produto sistema administrativo escolar, bem como gerianciar o suporte e atendimento aos clientes do mesmo.Coordenar o roadmap evolutivo do sistema e desenho de novas soluções.Destaco a evolução de 15 para mais de 30 clientes com a nova plataforma de software construída com um time de 6 integrantes.
Monitor De Laboratório De Informática
Responsável por auxiliar os facilitadores durante as aulas de informática educacional e suportar os profissionais da instituição de ensino em atividades no uso do laboratório.
Fernando Ribeiro education
Frequently asked questions about Fernando Ribeiro
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What company does Fernando Ribeiro work for?
Fernando Ribeiro works for Global Hitss Brasil.
What is Fernando Ribeiro's role at Global Hitss Brasil?
Fernando Ribeiro is listed as Salesforce Tech Lead (K2 Partnering Solutions) at Global Hitss Brasil.
Where is Fernando Ribeiro based?
Fernando Ribeiro is based in Rio De Janeiro, Brazil while working with Global Hitss Brasil.
What companies has Fernando Ribeiro worked for?
Fernando Ribeiro has worked for Global Hitss Brasil, Ipiranga, Accenture Brasil, and Edutec - Tecnologia Na Educação.
How can I contact Fernando Ribeiro?
You can use AeroLeads to view verified contact signals for Fernando Ribeiro at Global Hitss Brasil, including work email, phone, and LinkedIn data when available.
What schools did Fernando Ribeiro attend?
Fernando Ribeiro holds Bacherel Em Ti Análise De Sistemas, Tecnologia Da Informação from Universidade Estácio De Sá.
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