Senior Support Analyst
Tech Leader in the IT Field team, responsible for supporting internal and external employees. I work with troubleshooting in Windows environments, Office 365, ERP platforms, Azure Admin (limited) and network infrastructure including cabling and hardware maintenance (CPD). Always looking for innovations, I am one of those responsible for implementing a new service model - TechBar - at Ambev CSC Jaguariúna, maintaining the partnership with the Global teams.