Fernando Oliveira

Fernando Oliveira Email and Phone Number

Kitchen Management | Food and Beverage | Hospitality @ Banff Hospitality Collective
banff, alberta, canada
Fernando Oliveira's Location
Banff, Alberta, Canada, Canada
About Fernando Oliveira

A solid career in food service, with experience in a high-volume casual dining restaurant (reaching 700 people/day) in Banff, one of Canada’s top tourist destinations. Previously, I led a catering and restaurant business in Brazil for 7 years and served as a culinary instructor at Eataly Brazil, coordinating classes that received excellent reviews for three consecutive years.I have a strong interest in hospitality and customer experience, solid knowledge in administration, marketing, and operations management, and always prioritize health, safety, and hygiene standards, ensuring the highest quality levels.I am passionate about training and developing professionals while maintaining a strategic business vision and focusing on optimizing operational results. I thrive in fast-paced environments that require a multidisciplinary approach and the resolution of problems.

Fernando Oliveira's Current Company Details
Banff Hospitality Collective

Banff Hospitality Collective

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Kitchen Management | Food and Beverage | Hospitality
banff, alberta, canada
Employees:
16
Fernando Oliveira Work Experience Details
  • Banff Hospitality Collective
    Kitchen Supervisor
    Banff Hospitality Collective Aug 2023 - Present
    Banff, Alberta, Canada
    • Prepare and cook complete meals, ensuring that all orders - appetizers, sandwiches, pastas, salads, pizzas, and desserts - are delivered promptly and meet high-quality standards, while strictly adhering to safety procedures.• Supervise opening and closing procedures for kitchen operations, ensuring smooth transitions and operational readiness.• Prepare food items in advance when opening the restaurant, ensuring they are ready for the final cooking stages, and train new staff on these… Show more • Prepare and cook complete meals, ensuring that all orders - appetizers, sandwiches, pastas, salads, pizzas, and desserts - are delivered promptly and meet high-quality standards, while strictly adhering to safety procedures.• Supervise opening and closing procedures for kitchen operations, ensuring smooth transitions and operational readiness.• Prepare food items in advance when opening the restaurant, ensuring they are ready for the final cooking stages, and train new staff on these procedures.• Maintain a clean and organized workspace, ensuring compliance with sanitation standards.• Oversee end-of-day operations, ensuring all equipment is turned off or set according to safety guidelines. • Prepare overnight cooking processes and verify proper temperatures.• Regularly assists with receiving supplier deliveries, verifying that items, quantities, and temperatures are correct, and ensuring FIFO stock rotation.• Check stock levels of semi-finished products at the end of the shift and determine production needs for the following day.• Provide on-the-job training and coaching for new employees, focusing on hygiene, cleaning, kitchen techniques, safety protocols, and dish preparation.• When in charge, oversee kitchen operations, coordinating with front-of-house and management to ensure accurate and timely order fulfillment, including special requests and dietary restrictions.• Build positive team relationships, support team goals, and report any unsafe conditions or incidents to the general manager.• Developed a "Featured Pizza" based on guest tastes and cost analysis, which was successfully tested, and approved by the corporate chef, managers, and customers.• Recognized as “Mountain Mover” for performance and dedication. Show less
  • Forno Central
    Head Chef / Kitchen Manager
    Forno Central Sep 2016 - Aug 2023
    São Paulo, São Paulo, Brasil
    • Supervise staff on their job responsibilities, such as food preparation and portioning.• Coordinate the work on proper sanitation, and safety procedures and ensure high-quality control and food service.• Hire and train new culinary staff.• Create and manage work schedules to ensure efficient operations and maintain productivity.• Keep detailed records of inventory, repairs, sales, and waste.• Management and control of raw materials, packaging, and finished product… Show more • Supervise staff on their job responsibilities, such as food preparation and portioning.• Coordinate the work on proper sanitation, and safety procedures and ensure high-quality control and food service.• Hire and train new culinary staff.• Create and manage work schedules to ensure efficient operations and maintain productivity.• Keep detailed records of inventory, repairs, sales, and waste.• Management and control of raw materials, packaging, and finished product inventory.• Establish work methods and supervise pre-preparation, preparation, packaging, distribution, and transportation of food.• Development of recipe cards, menus, and food labelling.• Responsible for ensuring the proper functioning of the industrial kitchen and the delivery restaurant and for the conservation and proper handling of all equipment and operating utensils.• Customer service (B2B and B2C), addressing concerns, complaints, and special requests.• Coordinate all administrative steps related to industrial kitchen and restaurant delivery management, such as estimating and ordering ingredients and supplies, planning the purchase of raw materials, and planning and controlling production.• Manage suppliers of food, packaging, equipment, and utensils, as well as hiring partners.• Responsible for marketing and communication strategies, as well as negotiation and definition of third-party partners.• Implementation of continuous improvements using the lean methodology, aiming to improve efficiency, reduce waste, and optimize service quality.• Great performance, achieving a score of 4.9/5.0 based on customer evaluations.• Participated in the biggest food service fair in LATAM “Fispal” as an exhibitor. Show less
  • Eataly
    Culinary Instructor
    Eataly 2015 - 2018
    São Paulo, São Paulo, Brasil
    • Recipe selection, development of class content, support materials, and recipe cards.• Instruction and supervision of the support team for food and space prep, as well as during training sessions.• Conducting classes on Italian cuisine for adults and children.• Consistently receiving excellent post-class evaluations.

Fernando Oliveira Education Details

Frequently Asked Questions about Fernando Oliveira

What company does Fernando Oliveira work for?

Fernando Oliveira works for Banff Hospitality Collective

What is Fernando Oliveira's role at the current company?

Fernando Oliveira's current role is Kitchen Management | Food and Beverage | Hospitality.

What schools did Fernando Oliveira attend?

Fernando Oliveira attended Universidade Anhembi Morumbi.

Who are Fernando Oliveira's colleagues?

Fernando Oliveira's colleagues are Melissa Hancock, Matthew Ward, Haamil Tanvir, Gerald Goris, Amarjit Singh, Esther Tie, Lexi Robinson.

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