Fernanda Vázquez Alonso Email & Phone Number

Spain

• End-to-end management of localization projects for a major streaming provider from the U.S., with strong focus on website and UI content.Responsible for: SLA compliance, vendor relations, process improvements.
• End-to-end management of localization projects for a major streaming provider from the U.S., with strong focus on website and UI content.Responsible for: SLA compliance, vendor relations, process improvements.

• As a member of the managed services team for one of the largest world-wide chip manufacturers, I helped shape strategies directly with the client’s in-house localization manager.
• Managed the continuous end-to-end management of a large IPOS marketing software localization project (30+ language pairs, portfolio value USD 1.2M).
• People Leader to 2 Project Managers + supervised/coordinated cross-functional teams for the account (8 internal resources, ~60 vendors, 5 agencies).
• Led… Show more As a member of the managed services team for one of the largest world-wide chip manufacturers, I helped shape strategies directly with the client’s in-house localization manager.
• Led internal and external initiatives: Xbench for editors, Jira support, Wellness Ambassador (yoga and breathwork sessions host) & member of the Social Committee⇨ Connecting the dots: and so my passion for.

Global

• Restructured EMEA and APJ accounts (joint portfolio value USD 100K) to optimize workflows, improving TATs while maintaining quality and reasonable workloads for the team
• Managed a continuous website localization project, streamlining workflows by integrating translations as a part of the development sprints
• Onboarded and trained new Project Managers in the company(Note: SLT acquired Globalme in 2020, scroll down for more details on my path with Globalme)

(Globalme Was Acquired By Summa Linguae Technologies In 2020)

• Consolidated the localization project for a partner program for the Latam region
• Closed a new client by performing the ESMX QA processes for their product - then structured the account together with the CEO
• Hosted two Learning & Development sessions: Negotiation and Risk Management

Ciudad De México, México

• QA for ESMX localized marketing assets for several programs and clients, including one of the largest world-wide chip manufacturers, for both linguistics and layout
• Contributed to build glossaries for the client, ensuring the correct adaptation to specific local markets
• Performed functional software testing for apps and websites⇨ Biggest learning: if you want to grow, you need to be comfortable being uncomfortable

Ciudad De México, México

• Started my own translation agency for EN <> ES, developing everything from scratch: branding, finding customers, recruiting and managing linguists, handling the finances, translating when needed and doing QA checks
• Built a customer portfolio of 0.5M MXN per year
• Handled two major projects in a continuous basis:- Food and Agricultural Atlas for the Food, Agriculture and Fishing Information Service (SIAP, in Spanish) 2015, 2016, 2017 & 2018*- Annual Report for the… Show more
• Handled two major projects in a continuous basis:- Food and Agricultural Atlas for the Food, Agriculture and Fishing Information Service (SIAP, in Spanish) 2015, 2016, 2017 & 2018*- Annual Report for the National.

Mexico City Area, Mexico

• Managed projects in 5+ language pairs for international companies such as Grupo Bimbo, Scotiabank, and Grupo Presidente, fulfilling SLAs at a 100%
• Cross-team collaboration with the Vendor Management Department to ensure enough resources
• QA responsible for EN <> ES translations and for layout in other languages (FR, PT, ZH, ES)⇨ Shocker: why did none of my teachers tell me that in FR-FR they use « une espace insécable » ?

Mexico-USA

• Completed a full month training for over the phone interpretation, specializing in the medical sector.
• Facilitated communications over the phone for Spanish speakers living in the US to help them: receive medical and psychological support, get 911 help, complete financial transactions, find their lost package, land a.

Ciudad De México, México

• Officially started the first marketing team in the company and recruited sponsors to fund our strategies
• Implemented a digital marketing strategy that reached break-even in the first year
• Developed Co-Marketing and demand generation strategies with partners such as IBM, Avnet and Comstor⇨ Hobbies acquired for life: I was also the community manager, event planner, content creator, PR representative and.

• Managed the daily schedule of C-level partners, senior executives and sales staff (plus planned and coordinated their international business trips)
• Documented administrative procedures and prepared documentation for public biddings
• Translated different types of documents in EN <> ES and provided front-desk customer service in both languages⇨ Plot twist: I was developing my project management skills without even noticing

• Contributed to the PPRR strategy of Boston Scientific by transmitting their brand values through my customer service to international attendees in three major events: the Annual Sales Congress for Boston Scientific.
• Facilitated communications between EN and ES speaking attendees by interpreting for them during coffee breaks
• Supervised the interpretation services during the keynote… Show more
• Supervised the interpretation services during the keynote presentations⇨ Passion confirmed: helping people communicate beyond their language Show less

Arcos Bosques (Mall)

• Earned the Apple Product Professional Certificate
• Increased sales by establishing weekly and monthly objectives per person
• Boosted staff productivity by defining clearly the different roles and responsibilities⇨ New superpower unlocked: operating POS terminals AND changing the paper roll!

La Isla Shopping Mall, Cancun, Mexico

• My first official summer job! (and first real job overall, for that matter)
• Helped dozens of Apple enthusiasts find the perfect products for them
• Became customer obsessed - even learned basic Portuguese to better serve our Brazilian visitors
• Delivered Apple software demos in Spanish and English (dropping a few French words here and there as needed)⇨ Life hack: discovered that retail store windows are cleaned with newspaper for a smoother finish

200H Ryt + 25Hr Gravity Yoga Coach + 80Hrs Functional Neurology, Yoga

4 Terms Completed, Psychology

Psychology student, 4th term.

3 Terms Completed, Marketing

3rd term of Marketing, developed two marketing campaigns.

3 Terms Completed, International Relations And Business Management

Estudié el primer semestre en la Licenciatura conjunta de Relaciones Internacionales y Administración de Empresas, para continuar con.