Nicky Reynolds Email & Phone Number

Leigh-on-Sea

I am responsible for the day-to-day financial operations of the business and ensuring that all financial transactions, reporting and analyses are comleted accurately and on time. We are a small company and so my tasks are varied and diverse. I manage and co-ordinate monthly reports and also provide back office services such as accounts payable, collection.

Southend-on-Sea, United Kingdom

• Move It is a family run business that has gone from strength to strength over the time I have been employed. When I joined the company there were limited systems in place. I sourced a new CRM system and set it up.
• Dealing with enquiries from first point of contact through to final decision, ensuring that customers felt that our company was their only choice, as we offered the best service and truly cared about the customer.
• Tracking marketing to see which methods were most productive;
• Analysing why a no was a no and seeing if there was anything to be learnt;
• Taking, investigating and sorting out complaints ensuring the good name of the company was not tarnished;
• Creating spreadsheets to track leads, jobs and revenue and reporting on a weekly basis to my employer, ensuring I was meeting targets;

• Somerstime is a growing business offering Easy Living Online Solutions and Virtual Assistance to a wide range of high profile clientele spanning a variety of industries, both in the local area and nationally. The.
• Diary Management;
• Email Management;
• Sourcing and setting up software;
• Implementing Systems;
• Document Creation;

• Maintaining office procedures and offering a high level of customer service;
• Ensuring any client questions/problems were dealt with quickly and effectively;
• Promoting a friendly and professional relationship with clients and prospects;
• Managing process of renewing Clients’ agreements;
• Managing the billing process with overall responsibility for all invoices and credit Notes;
• Overall responsibility for credit control and ensuring monies owed to Business Centre were collected on time;

• The role was multi-faceted and therefore required me to be versatile as well as business-minded in my skills and approach. I needed to be conscientious, pro-active and multi-skilled, with excellent managerial and.
• Dealing with enquiries and quote production as well as after-sales and booking amendments;
• Supplying customers with timely and accurate product information;
• Developing and maintaining strong customer and supplier relationships;
• Delivering and following up on marketing campaigns, including brochure distribution and e-shots;
• Updating website with new product information;

• I was responsible for:
• Patient liaison, which required me to have a professional, caring, supportive approach to ensure all patient needs were met;
• Appointment making;
• Medical logistics: Ensuring that the Consultant had all required documents at patient consultation;
• Invoicing and accounting: Ensuring all relevant parties were invoiced and accounts administered;
• Reports and letters: All reports and letters were produced to the highest professional standard, well presented and to the required deadlines.

The role was pivotal to the achievement of patient flow from GP and A&E through to admission. I worked as part of a small team, supported by the clinical site managers but also needed to be able to work autonomously. A major part of the role was communicating and negotiating with the teams across both secondary and primary care. The role covered a diverse.

My daughter was born on the 17th March 1995 and I was fortunate enough to be able to take a career break and focus on being a full-time Mum.

• Various temporary assignments, including 3 months at The Dorchester Hotel, London and 1 ½ years at Digital Consulting. During my temping career I had experience in:
• Face to face dealings with influential guests;
• Putting together proposals, to strict deadlines often working through the night;
• Gathering information to ensure proposals were eye catching and grammatically correct;
• Taking minutes for transcribing.Temping requires you to be extremely adaptable and able to lend your hand to anything.

Responsible for the smooth running of the Security Office;Making arrangements for meetings and travel;Maintaining diary for Security Controller and the 6 Regional Security Managers;Taking shorthand dictation.Ordering stationery;Extensive telephone liaison to Board level. REASON FOR LEAVING: The position was a step backwards rather than a career advancement.

• Using both shorthand and audio skills;
• Setting up and maintenance a computerised diary system;
• All normal PA duties, including extensive telephone liaison to Board level;
• Dealing with customer complaints/claims including motor claims for parent company;
• Processing of leasehold rent.

Using both shorthand and audio skills;Setting up and maintaining a computerised diary system;All normal PA duties, including extensive telephone liaison to Board level;Dealing with customer complaints/claims including motor claims for parent company; Processing of leasehold rent.

English Language, English (Spoken), Mathematics, German, German (Spoken), Physics, Food And Technolo

L.C.C.I. (Hspc) Private Secretary’S Certificate, Structure Of Business, Office Procedure And Secretarial Procedure, Use Of English, Audio, Shorthand