Fiona Coleman

Fiona Coleman Email and Phone Number

QStory @ QStory
County Dublin, Ireland
Fiona Coleman's Location
County Dublin, Ireland, Ireland
Fiona Coleman's Contact Details

Fiona Coleman personal email

n/a
About Fiona Coleman

Fiona Coleman is a QStory at QStory. She possess expertise in workforce planning, workforce management, change management, call centers, business process improvement and 15 more skills.

Fiona Coleman's Current Company Details
QStory

Qstory

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QStory
County Dublin, Ireland
Website:
qstory.ai
Employees:
31
Fiona Coleman Work Experience Details
  • Qstory
    Qstory
    Qstory
    County Dublin, Ireland
    View
  • Qstory
    Channel And Commercial Director
    Qstory Oct 2023 - Present
    Dublin, County Dublin, Ireland
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  • Qstory
    Ned
    Qstory Feb 2021 - Oct 2023
    Dublin, County Dublin, Ireland
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  • Qstory
    Director/Coo
    Qstory Mar 2016 - Feb 2021
    QStory is pioneering the use of artificial intelligence in contact centres to improve the way call centres are run. The Surrey-based business has developed a ground-breaking software applications for automated intraday management and reporting analytics to ensure the call centre is running at an optimal level.
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  • Customer Service Ip Limited
    Director
    Customer Service Ip Limited Aug 2011 - Present
    London Area, United Kingdom
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  • Customer Service Engineering (Pty) Limited
    Managing Director
    Customer Service Engineering (Pty) Limited 2010 - Present
    Customer Service Engineering (PTY) Limited (formally known as Payg IT) specialises in providing engineering solutions for improved productivity in the customer service arena
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  • Payg It (Pty) Limited
    Finance Director
    Payg It (Pty) Limited 2006 - 2011
  • Eb&W Publishing
    Owner
    Eb&W Publishing 2001 - 2006
    Published books in South Africa, including best seller Human Pin Code by Douglas Forbes. List sold to Double Storey in 2006.
  • J. Walter Thompson
    Strategic Director
    J. Walter Thompson 1997 - 1999
    Worked on the De Beers account for Asia
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  • Hongkong Telecom
    Director Of Marketing Strategy
    Hongkong Telecom 1993 - 1996
  • Cable & Wireless
    Corporate Strategy
    Cable & Wireless 1992 - 1993
  • Mercury One-2-One (T Mobile)
    Marketing Strategy
    Mercury One-2-One (T Mobile) 1991 - 1992
  • Prestige Plc
    Business Development Manager
    Prestige Plc 1988 - 1991
  • Fletcher Challenge
    Product Manager
    Fletcher Challenge 1986 - 1988
  • Coopers Animal Health Limited
    Clinical Research Scientist
    Coopers Animal Health Limited Jan 1982 - Jun 1986
    New Zealand
    Research on vaccines for the treatment of footrot in sheep, parvovirus in cats and dogs. Publications https://www.semanticscholar.org/author/F.-Hindmarsh/16674781
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Fiona Coleman Skills

Workforce Planning Workforce Management Change Management Call Centers Business Process Improvement Strategy Management Business Strategy Business Development Crm Executive Management Start Ups Strategic Planning Marketing Strategy Outsourcing New Business Development Telecommunications Product Management Contact Centers Leadership

Fiona Coleman Education Details

Frequently Asked Questions about Fiona Coleman

What company does Fiona Coleman work for?

Fiona Coleman works for Qstory

What is Fiona Coleman's role at the current company?

Fiona Coleman's current role is QStory.

What is Fiona Coleman's email address?

Fiona Coleman's email address is fi****@****g.co.za

What schools did Fiona Coleman attend?

Fiona Coleman attended Massey University.

What skills is Fiona Coleman known for?

Fiona Coleman has skills like Workforce Planning, Workforce Management, Change Management, Call Centers, Business Process Improvement, Strategy, Management, Business Strategy, Business Development, Crm, Executive Management, Start Ups.

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