Hammond Clarke are a market leading consultancy, providing superior mid to senior level support to private, public and third sectors across the UK. We are a specialist bespoke agency which successfully supplies a tailor made solution to attract highly talented staff to a wide range of companies. We continue to grow year on year, since inception which was prior to the economic crash - we have bucked the trend and exceeded growth plans.Commercially aware clients will form tight relationships with us to attract the very best candidates.We not only have the ability to attract the passive candidates in the market for you but we also have the business acumen to show a cost saving to our clients. Our open and mature approach to business has seen us secure a high ranking with our contacts.T) 020 3772 0036M) 07375 073302E) fiona@hammond-clarke.co.uk Hammond Clarke can facilitate and are specialist within IT Change, Implementation. Project/Programme Management, Transformation, Environmental & Regeneration/Housing, Adult and Child services. We also cover commercial sectors and have sub divisions to support you with perm staff growth or temp cover. (Accounts, Construction, Finance, Legal, Medical, & Sales)Specialist within Investment Banks, Asset Management & Investment Companies, Hedge Funds & Brokerage Houses, our knowledge and experience in these fields can be called upon to attract new staff. Covering Front Office revenue generating staff and all Research functions. Projects and Change. Marketing (Inc Investment Writers, RFP/RFI Asc), Finance, IT and Support functions.

Dealing with customer requests, enquiries and complaints. Orders parts and equipment, controls inventory, and maintains computerized information systems. Performs administrative and accounting tasks appropriate to the activities of the unit.

Front of house customer service and sales.Ensuring that the needs of customers are being satisfied. Aiming to provide excellent customer service and to promote this idea throughout the organisation.Helping to develop and implement a customer service policy for an entire organisation;finding ways to measure customer satisfaction and improve services;managing a team of customer services staff;handling face-to-face enquiries from customers

Attracted customers by answering product and service questions; suggesting information about other products and services.Opened customer accounts by recording account information.Maintained customer records by updating account information.Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.