Fiona Campbell Email & Phone Number

Minneapolis, Minnesota, United States

Minnesota

* Lead a HR team delivering immigration support to our internal business partners and employees;* Design best practice immigration experiences by creating process flows, defining touch points, and monitoring success;* Develop, improve and run effective and efficient processes for a large spectrum of immigration case types ensuring they are durable.

Minneapolis, Minnesota

• Provide legal support to the Labor & Immigration Group in a fast paced, high volume, deadline driven environment.
• Leverage knowledge and understanding of a client, case, project and legal workflow to met client needs in a cost-effective and highly competitive manner.
• Navigate employers and individuals through all global, U.S. immigration and asylum/pro bono processes.
• Prepare H-1B, Adjustmnent of Status, L-1A, L-1B and B-1/2 immigration petitions, anticipate future issues and keep process moving forward to achieve optimum results.
• Perform legal research and assist with inbound/global immigration matters for large multi-national clients.
• Liaise with USCIS, external stakeholders and clients to ensure deadlines are achieved and client needs are met in relation to global and U.S. inbound immigration/relocation needs.

Manila, Philippines

• Managed international communication across 14 countries in alignment with immigration strategies.
• Supported cross-cultural decision making; interviewing and evaluating visa applications.
• Worked independently in managing case files of up to 70 visitor applications and 40 employment applications daily throughout the visa application process and within tight customer service standards.
• Worked with global teams in preparing reports for external examiners and ensured compliance.
• Project managed change initiatives, shared information and supervised policy dialogue with business and family migration teams.
• Managed process and workflow to ensure optimum results and value to clients.

New Delhi, India

• Managed a team of 70 UK and local staff in the largest UK visa section worldwide; end-to-end process supervision.
• Developed and implemented an internal communications strategy to align with UKVI business plan.
• Led diversity, change management and inclusion programs in Delhi, promoting strong cross-cultural relationships and a positive working environment.
• Responsible for establishing a remote visa section at the British Embassy in Kabul after analysis of risk and policy objectives. Streamlined processes for Afghan nationals and MOD Afghani interpretors.
• Prepared timely & accurate reports to the Regional Manager in compliance with key government strategies aimed at expanding buisness visitors and workers to the UK.
• Advised the British Chamber of Commerce on business immigration matters, led business collaboration briefings and development strategies.

London, UK

• Established the first onshore visa assessment center in the UK; leading transformational change across the organization and external vendors.
• Recruited & managed 9 staff, set the business plan and took ownership of procedures and operational site delivery.
• Coached staff members on risk, people-facing and soft skills to enhance team productivity, motivation and morale.
• Set and implemented performance targets to measure results, develop staff and identify potential growth.
• Collaborated with senior officials to present weekly findings & to define, develop and implement strategic projects.
• Liaised and participated in key technical discussions to build working databases that met operational requirements.

Islambad, Pakistan

• Researched and collated local opinion on organizational change as directed by Central Government and Parliament.
• Promoted a culture of teamwork, continuous improvement & positive change to build trust and enhance relations.
• Assisted UK nationals overseas & supported counter terrorism teams to reduce risk and ensure effective controls.
• Established a team responsible for the protection of vulnerable adults and victims of forced marriage.
• Participated in the rescue and subsequent return of a UK national held captive and forced to marry in the Punjab.
• Collaborated with Counter Terrorist colleagues to identify, investigate and prosecute potential high risk suspects.

Garwick Airport

• Interviewed arriving passengers from EU and non-EU countries to determine entry eligibility under the UK Immigration legislation. These included high profile arrivals such as President Bill Clinton
• Identified high risk passengers, conducted baggage/personal body searches and lead secondary tier examination interviews for foreign nationals seeking entry into the United Kingdom
• Led airfield surveillance operations relating to flight arrivals and assisted Customs Officers in identifying high risk flights
• Advised and guided senior managers on policy development and potential change initiatives within the department
• Participated in Prime Minister dialogue surrounding the introduction of a visa regime for Zimbabwean nationals due to the high increase in undocumented arrival. Zimbabweans became visa nationals in 2002
• Collaborated with Counter Terrorist colleagues to identify, investigate and provide intelligence to protect our borders from terrorist activity