Fiona Thompson Email and Phone Number

I joined ATS Euromaster in 2009 to help lead the business through a 5 year turnaround plan. During the time that I have been here, we have successfully taken the business from a loss making position to one of sustainable profitability. A multi site business employing over 2500 people who serve in excess 35,000 commercial customers and 250,000 retail customers. Responsibilities include:Group Organisational Development, Creation and deployment of a Talent & Succession Strategy,Launch and embed a Customer Care Programme, Cultural Change, Employee Engagement, Leadership Development initiatives, Executive and Career coaching.

Accountability for the leadership development of approximately 5000 colleagues, working in conjunction with the Head of L&D to consult and deliver interventions in line with the organisational strategy and collectively working with other department managers to achieve departmental strategy.Development of departmental strategy in consultation with key stakeholders, supporting all business areasDelivery of Senior Management development programmesConsultation, coaching and management development support to all levels of Management.Resource and cost management across the function including project management of key IT and cultural integrations

UK coverage of field based Sales team including Sales Execuives and Sales Managers. Delivery of Sales Induction, intensive selling skills programme, coaching and mentoring interventions. One to one business development coaching, performance management. Management of projects and legal training requirements.