Danielle Heacox Email & Phone Number

Cleveland, Ohio, United States

Cleveland/Akron, Ohio Area

Works with account service and team leads to develop the scope of work based on creative concept and functional requirements.Develops, implements and manages the project plan including budget and timeline.Daily manages projects from initiation through implementation and launch.Defines and assigns tasks to reach each milestone in a timely fashion. Manages and reports status of activities and issues.Monitors and communicates project risk, dependencies and mitigation accordingly.Manages multiple projects simultaneously and shift priorities as needed.Ensures changing resource and project requirements are communicated to all members of the project team, and that the changes are understood by all members of the team.Resolves schedule conflicts within project teams and across the agency.Ensures proper change management documentation is executed as scope increases or decreases or project priorities shift.Contribute to improvements in overall agency process and efficiency.

Cleveland/Akron, Ohio Area

Responsible for routing all agency jobs through creative and account management teams to obtain signatures from all parties for approval to move to the next level.Review all job orders to determine if due dates can be attained with current department workload. Negotiate new due dates as needed to meet previously agreed-upon deadlines.Facilitate communication between departments/individuals to ensure that all are informed of priority projects, specific due times within each day, changes to schedules, presentation dates, etc.Solve scheduling conflicts by discussing due dates and priorities with all involved in order to adjust the schedule to accommodate the workload for quick-turn jobs.Ensure that all resources are highly utilized on a consistent basis to meet Adcom Group standards.Direct the efforts of the department to ensure that all deadlines are being met.Constantly update task lists throughout the day as new jobs are submitted.Determine when overtime may be required due to workload.Schedule all vacation days, meetings, etc. into the daily schedules so as to not overbook the department.Backup Sr. Manager, Traffic & Production on an as-needed basis.Skills: Multi-tasking, organization, adaptability, computer skills (Webvantage/Advantage Agency Management Software, Microsoft Office Suite, Outlook mailing system), diligence, Interpersonal relations.

30300 Emerald Valley Parkway, Glenwillow, Oh

Work with Marketing Manager and Store support to develop and execute our rapidly growing Customer Relationship Marketing project and database.Coordinate and execute the various logistic and creative steps needed to develop and release our Print mailers for Customer Engagement.Work with print and digital vendors in order to ensure projects move smoothly to completion.Work with IT department and data vendors to ensure our database of customers is clean and organized.Work with Finance department to facilitate clear dissemination of information and ensure accurate analytics.Implement and follow through with day to day necessities to continue developing and flesh out Dots'​ Customer Relationship Marketing program.Research, develop and deploy Dots Marketing Department's workflow and project management process.Skills: Multi-tasking, organization, adaptability, computer skills (Microsoft Office Suite, Adobe Creative Suite, Outlook mailing system), diligence, Interpersonal relations, customer service.

Pepper Pike, Ohio

Open and distribute Advertising Jobs as necessary, order, receive and organize materials as they are needed, receive, distribute and send packages and mail, keep purchases and invoices in order, keep track of file work, work with production on tasks at hand as necessary.Skills: Multi-tasking, organization, computer skills (FileMaker Pro, DataTrak, Webvantage/Advantage Agency Management Software, Microsoft Office Suite, Entourage Mailing system), diligence, Interpersonal relations, customer service.

Attend to the switchboard, maintain administrative duties, welcome guests in a friendly and welcoming manner, and complete extra work as it presents itself.Skills: Office management, interpersonal communications, proper phone etiquette, writing and proofreading, multitasking, organization.

Created and executed floor programs, floor meetings, and bulletin boards for the floor.Assisted students in dorm life, student life, and student conflicts.Worked cooperatively with 7 other staff members to assist two dorm buildings smoothly.

Provided Hiram’s Advance with photographs appropriate to the topics addressed in each issue, edited all returned photos for use.Edited and corrected grammar and style prior to printing using AP style.Discussed subjects for photography with editors and met assigned deadlines.Wrote articles for publication both in print and online.

Aided students in improving their technical writing skills, such as grammar, organization and style.Instructed students in appropriate tone, format and sourcing styles (including MLA, APA and Chicago Style).Proofread and edited papers, provided advice to students to improve their writing.

In cooperation with one other Intern, developed publicity for the Biology and Environmental Studies Field Station.Blogged through Livejournal, made posters, took and edited photos, and wrote press releases.

In cooperation with College Relations Office, worked at assigned events with specified clients to take pictures as instructed.Edited and promptly uploaded photos on Hiram's College Relations Flickr photo website.