Francisco Hernandez Email & Phone Number

Ontario, Canada

Ontario, Canada

Install, maintain, and repair Sysmex instruments and systems, including:-Identifying and analyzing instrument problems,-Repairing to meet specifications,-Escalating exceptional issues to minimize customer down-time.-Performing pre-installation site surveys, installations, scheduled maintenance, and approved modifications in accordance with Sysmex policies.-Scheduling modifications as indicated in the Technical Service Bulletin (TSB) and Engineering Change.-Request (ECR)… Show more Install, maintain, and repair Sysmex instruments and systems, including:-Identifying and analyzing instrument problems,-Repairing to meet specifications,-Escalating exceptional issues to minimize customer down-time.-Performing pre-installation site surveys, installations, scheduled maintenance, and approved modifications in accordance with Sysmex policies.-Scheduling modifications as indicated in the Technical Service Bulletin (TSB) and Engineering Change.-Request (ECR) processes.-Monitor and respond to communication devices during all scheduled timesWork cross-functionally with other Sysmex Associates (SE/TC/HSAM/CAS) to ensure total customer resolution and maximize very satisfied customer base.Properly document all service-related activities in a timely and professional manner including inventory, service orders, expense reports, and all other required records. Show less

Ontario, Canada

Perform complete hands-on assembly of electric and mechanical modules, integration, operation and testing of complicated analytical production on mass cytometer instruments.Attention to detail and meticulousness of assembly and testing critical instruments.Strictly follow the protocols and standard operating procedures.Participate in improvement and preparation of documentation.Servicing and refurbishing of returned instruments.Work in collaboration and support other… Show more Perform complete hands-on assembly of electric and mechanical modules, integration, operation and testing of complicated analytical production on mass cytometer instruments.Attention to detail and meticulousness of assembly and testing critical instruments.Strictly follow the protocols and standard operating procedures.Participate in improvement and preparation of documentation.Servicing and refurbishing of returned instruments.Work in collaboration and support other departments, such as R&D projects.Calibrate electrical equipment and instruments according to technical manuals and written instructions.Assist in building prototypes to specifications.Write test reports and other documentation (including revised, new SOPs and, Non- conformance reports).Assist and support other departments, such as (Research and Development and Manufacturing Sciences and Engineering). Show less

•Performed Troubleshooting, installation, validation, maintenance and service repairs of medical Equipment.• Ensured commissioning of new instruments.• Diagnosed medical equipment such as ultrasound, x-ray and linear accelerator.• Completed preventive maintenance on time and technical upgrades.• Performed detailed test and maintenance procedures.• Provided technical training to customers.• Administrative functions such as update instrument files, maintenance reports… Show more •Performed Troubleshooting, installation, validation, maintenance and service repairs of medical Equipment.• Ensured commissioning of new instruments.• Diagnosed medical equipment such as ultrasound, x-ray and linear accelerator.• Completed preventive maintenance on time and technical upgrades.• Performed detailed test and maintenance procedures.• Provided technical training to customers.• Administrative functions such as update instrument files, maintenance reports, control of spare parts.• Provided technical support on call or on-site to customers. Show less

• Performed Troubleshooting, installation, validation, maintenance and service repairs of laboratorydiagnostics instruments such as chemistry analyzer (CX7, AU400 and AU480/AU680 Beckman Coulter),hematology analyzer (XT-1800, pocHi, XN-1000/2000 Sysmex),immunoassay analyzer (access 2 Beckman Coulter) and others.• Performed quality control of laboratory instruments.• Completed preventive maintenance on time and technical upgrades.• Responsible for giving product demo to… Show more • Performed Troubleshooting, installation, validation, maintenance and service repairs of laboratorydiagnostics instruments such as chemistry analyzer (CX7, AU400 and AU480/AU680 Beckman Coulter),hematology analyzer (XT-1800, pocHi, XN-1000/2000 Sysmex),immunoassay analyzer (access 2 Beckman Coulter) and others.• Performed quality control of laboratory instruments.• Completed preventive maintenance on time and technical upgrades.• Responsible for giving product demo to customers.• Provided technical training to customers.• Administrative functions such as update instrument files, maintenance reports, control of spare parts.• Scheduled preventive maintenances according to urgency of clients.• Provided technical support on call or on-site to customers. Show less

Bachelor Of Science - Bs, Biomedical/Medical Engineering

Master Of Business Administration - Mba, Business Administration And Management, General

College Diploma, Electronics