Accomplished retail sales professional with over 13 years of experience in the luxury watch sector, adept at building strong client relationships and driving sales in competitive markets. With a deep passion for horology and a keen understanding of customer preferences, I excel in delivering personalized service that enhances the client experience. My extensive knowledge of high-end brands and market trends enables me to effectively showcase products and maximize sales opportunities. Committed to achieving excellence in every interaction, I am dedicated to elevating brand prestige and fostering long-term customer loyalty.• MBA graduate with experience in Sales, Store Operations, and Customer Management. Currently serving as a Senior Client Advisor at Watchbox Middle East in Dubai.• Extensive experience in analyzing market trends and fostering strong, long-term client relationships, resulting in increased market share.• Expertise in luxury products, including high-end watches mainly Rolex, A. Lange & Söhne, F.P. Journe, De Bethune, Patek Philippe, Bvlgari, Omega, Audemars Piguet, IWC, Cartier, Vacheron Constantin, JLC, Zenith, as well as jewelry, leather goods, and eyewear.• Proven ability to lead dedicated teams to achieve successful business operations; skilled in developing procedures and service standards to drive business excellence.• Strong organizational and motivational skills, with a collaborative approach to managing projects from concept to implementation in response to diverse market dynamics.• Exceptional communication, negotiation, analytical, and relationship-building abilities.