Chris Meyers Email & Phone Number

Madison, Wi, Us

Madison, Wisconsin, United States

Madison, Wisconsin, United States

As the Sr Practice Manager of Technical Services I have built a multi-disciplined team that provides implementation, integration, development, and consulting services to internal and external customers. My team consists of: - Technical Architects -- who help customers design bespoke integrations between their tech stack and Outreach via API, custom development, and iPaaS solutions - Technical Consultants -- who specialize in providing consultation around Outreach governance, security, email and calendar connections, and CRM integrations - Data Analysts -- who focus on ensuring Outreach's customers have a deep understanding of and access to the data that impacts their sellers - Developers -- who develop custom solutions for Outreach customers to perform bulk CRUD actions as well as providing expertise on the Outreach API and development practicesAdditionally, I provide knowledge and support across the entire company. Throughout each day my tasks will range from Python code reviews with my developer to a product feature conversation with a Fortune 500 customer. I may work with Support to create a custom solution to a customer escalation and then join a PRD review with the Product Management team. I will have a 1:1 with one of my tech consultants and then join a pre-sales call to talk through a bespoke integration with a potential non-ICP customer. The technologies I work with on a regular basis are: Python, SQL, Javascript, SSO, AWS, Azure, Snowflake, Jira, Confluence, GitHub, Salesforce, Dynamics

Madison, Wisconsin, United States

Responsible for leading two teams of Professional Services technical experts. The first team of 10 is comprised of Engineers and Technical Architects who build tools to allow Zendesk's largest customers to keep their data mobile: moving new data into Zendesk, transferring data between Zendesk accounts, and helping build custom environment to aid development. This global team works around the clock to keep data moving.The second team is comprised of 10 Technical Architects across AMER and LATAM who collaborate with Enterprise-level customers on all aspects of technical implementation projects. This will cover anything from custom work with the Zendesk Application Framework, to SSO, to custom integrations, to technical workflow consultation.Additionally my teams consult across multiple other organizations within Zendesk on all topics relating to customer experience and technology. This includes working with Product Engineering, Sales, Solution Architecture, Customer Success, IT, and Customer Advocacy. Tools we've developed have been rolled into Product, including a key feature in the new Zendesk Suite, and services we offer are utilized by dozens of top Enterprise customer daily.

Madison, Wisconsin Area

Responsible for leading two teams of Professional Services technical experts. The first team of 9 is comprised of Engineers and Technical Architects who build tools to allow Zendesk's biggest customers to keep their data mobile: moving new data into Zendesk, transferring data between Zendesk accounts, and helping build custom environment to aid development. This global team works around the clock to keep data moving. The second team is comprised of 10 Technical Architects across AMER and LATAM who collaborate with Enterprise-level customers on all aspects of technical implementation projects. This will cover anything from custom work with the Zendesk Application Framework, to SSO, to custom integrations, to technical workflow consultation.

Madison, Wisconsin Area

Madison, Wisconsin Area

Work with customers to understand, document, and implement their functional and business requirements. Design solutions to integrate disparate technologies into their Zendesk through a variety of channels. Provide technical guidance to implement those solutions.In short, I help customers assemble a Zendesk that is #beautifullysimple.

Madison, Wisconsin Area

As the Integrations Engineer it is my responsible for ensuring that data is in the locations where it is most useful. Through application programming interfaces, custom programs, and specialized reporting, I build pathways between Shoutlet’s internal data stores and customers’ external data stores. These pathways can be set up as real-time ongoing connections, periodic transmissions, or one-time data reconciliations between the data sources. In addition, I provide custom data matching to get existing data into Shoutlet’s tools and specialized reporting services to get data out of Shoutlet’s tools in unorthodox ways.Shoutlet is an enterprise-class, cloud-based social relationship platform that empowers brands to build meaningful customer relationships by harnessing the power of social marketing. More than 600 brands and agencies in 70+ countries use Shoutlet to publish, engage, and measure social marketing campaigns that gather consumer data to drive measurable business impact. Headquartered in Madison, WI, Shoutlet has additional offices in New York, San Francisco, Atlanta, and London. Current customers include 3M, Best Buy, Fox Sports, Hot Topic, 24 Hour Fitness, Abbott, Canon, Macy's, and Norwegian Cruise Line.

Madison, Wisconsin Area

I was Database Administrator at Huttleston Data Design between 2000 and 2014. I managed customer databases which ranged in size from a few thousand records to tens of millions of records. I worked to keep the databases optimized and up-to-date.I have also acted as Project Manager between 2007 and 2014. I made priority decisions on a daily basis to keep projects on time and keep the other programmers on task.

I worked as a systems tester for EDS, specifically running tests for reports that were generated for the state Medicaid Program.

B.S., English

Chemical Engineering