Account Manager
Current- Managed a diverse portfolio of over 250 clients in transportation and logistics, showcasing strong management skills and building solid client relationships.- Conducted engaging training sessions and demos of the PayCargo platform, effectively highlighting its benefits to boost user adoption among potential and current clients.- Established strategic partnerships with key vendors and payers, enhancing collaborations that streamlined operations, improved service delivery, and created upselling opportunities.- Drove business expansion across North America using market insights and networking to increase growth and market penetration.- Leveraged Salesforce for tracking and analyzing account performance, and used Power BI to visualize data, track metrics, and make data-driven decisions to optimize client relationships.- Conducted in-person meetings with major accounts to negotiate tier pricing agreements and explore opportunities to drive more business and transactions.- Visited various ports to gain a deeper understanding of industry processes and the daily operations of our clients using the platform.- Assisted in onboarding by sharing insights and best practices with new team members, contributing to a knowledgeable and cohesive team for exceptional account management.
