Mark Fletcher Email & Phone Number

Esbjerg Municipality, Region Of Southern Denmark, Denmark

Kolding, South Denmark, Denmark

Within the System Engineering department, the SCADA Infrastructure department is responsible for maintenance and operation of SCADA infrastructure such as servers, network and radio systems. The responsibility stretches along the full lifecycle and across the entire fleet of wind farms and central datacentersPrimary responsibility for the daily operation of Vattenfall's SCADA infrastructure to help ensure Onshore & Offshore Wind farms, Solar and Battery assets. Ensure every plant can be operated in accordance with industry standards, directives and legislations in the full lifetime of the assets.Responsibilities include:• Manage/lead a team of specialist including daily operation and HR responsibilities• Part of the SCADA Crisis manager for the business continuity plans, which include SCADA manager on call.• Create transparency on all required maintenance of the Infrastructure in the wind farm assets and OT data centres along their lifecycle.• Ensure processes, tools and templates required to efficiently obtain a high availability and operated SCADA Infrastructure which also include cyber security.• Ensure stakeholder alignment and an operated, effective SCADA infrastructure in corporation with stakeholders and business partners• Work with the relevant technical teams within functional unit to ensure solutions are developed and suitably captured within relevant standards and specifications for lifetime operation of the systems.

Aarhus

Global Head, Plant Operations EngineeringResponsible for leading a global team consolidating best practices, knowledge sharing and improving the function and efficiency across regionally deployed Plant Operations Engineering teams. Provide research and development teams with a global service and operations perspective. Responsibilities include:• Build and lead a team which works across regional Plant Operations Engineering, delivering consolidation of best practices and process and tool improvements to support those practices. The technical areas covered by this team include all issues relating to construction, commissioning and operations of the following:Overall site cybersecurityPower plant controllersGrid interconnectionsHybrid Plant Networking and SCADA systemsBalance of plant equipment• Build and maintain strategic plans that improve efficiency and add end customer value across all regional Plant Operations Engineering teams.• Obtain funding and manage budgets for all strategic improvements and manage global Plant Operations Engineering budget.• Host a knowledge sharing community across the managers of the regional Plant Operations Engineering team.• Own, maintain and continuously improve all software tools used across regional Plant Operations• Authority to negotiate commercial deals with 3rd party vendors, complying with Vestas’ Delegated Authority

Aarhus

System Lead Plant Infrastructure with focus within Network and Cyber Security in the Power Plants. Responsible for the global rollout and support regional implementation of securing Power Plants concepts and local options.Other duties include• Ownership of Service specific solutions and drive the Service product roadmap for the Plant Infrastructure and Cyber Security• Drive technical support for Plant Infrastructure and Cyber Security and process solutions to be ready for entering the after sales market• Perform technical market deep-dives within the Plant Infrastructure and Cyber Security to identify ways of optimizing Vestas' product offering - reflecting market, competitor and customer dynamics• Initiate feasibility studies of different Product Roadmap opportunities and contribute to studies in terms of technical evaluation and ability to match market requirements

Aarhus N, Central Region, Denmark

• Design, document, and implement scalable network solutions, using reference designs within LAN, WLAN, WAN and Security for offices, vessels, service- and production-sites • Describe the future roadmap in coordination with peer colleagues in the infrastructure team • Implement and maintain Network Security • Plan and execute changes within the network infrastructure • Participate in infrastructure projects • Perform deep dive network troubleshooting to isolate, diagnose and solve network issues

Eu & Apac

Walked the Camino De Santiago (1600km in 2 months) through France andSpain. Have been travelling to seven different countries in Europe and Asia.Time to get back to my love of networking and technology!

Portland, Oregon Area

- Develop Nike, Converse and Hurley strategy in fields of messaging, telephony, video-conferencing & Webex technologies- Director/Supervisor of engineers and architects related to UC- Outlay of project management plans, BOMs and requirements to the PMO- Advisor to CIO and senior leadership for deploying new technologies- Wireless strategy for Nike corporate mobility and end user compute.- Budget projections for operations of Nike IT communications. - Liaison with Nike IT engineering teams globally to drive deployment projects across North America, EMEA and APAC- Sponsorship and creation of various internal user groups for feedback from an end user compute perspective- Provide design support to other local TCOM groups for assisting telecommunication issues.- Work with vendors to identify future technology and technology that may be viable for Nike long term interest

Beaverton, Or

• Design/Develop IT architecture solutions to business problems in alignment with the enterprise architecture direction and standards. • Focus on SDWAN design and potential deployment across existing Nike Global network• Primary network infrastructure architect for Nike Public Cloud planning and strategy • New North American data center standup involving VMWare NSX, Cisco ACI and distributed firewall technologies• Network virtualization design and overlays for Global WAN across Americas, EMEA and APAC• Liaison with Engineering and Operational teams in training and addressing new architectural requirements• Mentor and develop new DevOp’s guidelines and practices (primarily around ANSIBLE and REST API)• Develop new security models and overlays in virtualized private and hybrid cloud data centers• Represent Global Network Services team in meetings with other application or infrastructure teams or Business Partners.

Lake Oswego, Oregon

Provide technology leadership, management, and the design, consulting and implementation and support services to the company’s customers for West Coast Region (Washington, Oregon, California, Idaho). The majority of time is spent managing a deployment team and project related work, but includes presales engineering. Partner with members of the UC, Data Center and Mobility consulting and engineering teams as well as operate with a high degree of independence.Responsibilities:• Manage consulting practice delivery engineers in Core Networking (Route/Switch, Security and Mobility/Wireless disciplines).• Work with presales practice lead on definition and execution of practice plans.• Mentor team engineers and manage engineering development and focus plans.• Develop best practices and repeatable project deliverables.• Foster relationships with key vendor and partner contacts.• Provide technical leadership for key projects in a billable capacity and escalation as needed.• Maintain engineering utilization goals as it relates to services revenue to achieve profitability goals.• Determine lead engineer project assignments.• Work with all parties involved to ensure consistent high quality delivery.• Make sure all projects are planned and executed using SEF lifecycle.• Participate in the review and approval process (RAP) of key proposals and other customer deliverables as necessary.• Interview, hire, and retain motivated and talented individuals including professional development and annual employee reviews.• Ensure engineers time and expenses are accurate, submitted, and approved on time.• Apply business development skills to identify potential sales leads and opportunities and communicate discovered opportunities to the regional sales team.

Houston, Texas Area

Global network architect role for network services – data, voice and security• Liaise with regional network infrastructure teams for architectural designs and coordination• Participate and contribute to global design and strategies on various technologies such as data center design, VMWare integration, Cisco telephony, QoS and Wireless design.• Responsible for implementation with company’s network management tools such as CiscoWorks , NetCool and Riverbed Cascade• Provide design support to other local TCOM groups for assisting telecommunication issues.• Design strategies for global dial-plan and integration with various technologies: Cisco CallManager, MS Lync and Polycom.• Define and document global standards on networking infrastructure solutions• Liaise with other service groups to identify customer requirements for IT

Anchorage, Alaska Area

• Network architectural role for Alaska based offices, drill rigs and pipeline systems• Provide operational support of all network infrastructure on Global Follow-The-Sun support team• Participate and contribute to global design and strategies on various technologies such as IP telephony, QoS and Multicast.• Responsible for implementation of network management tools such as CiscoWorks and Netflow monitoring within AK• Provide escalation support to other local TCOM groups for assisting telecommunication issues.• Replaced various legacy PBX’s with CallManager/Cisco Unity Connection clusters across the Alaska BU.• Deployed new Cisco Call Center infrastructure• Virtualized all Cisco Unified CallManager environment within VMware• Deployed statewide 802.11wireless system• Deployed new 911 Emergency Responder system for both Alaska and Canada regions.

Anchorage, Alaska Area

Customers included Alyeska Pipeline, ARCO, Municipality of Anchorage and Anchorage Police Department.• Assisted in design and deployment of multiple campus environments with Cisco Catalyst switches and routers.• Responsible for implementation of network management tools such as CWSI 2000, Resource Essentials and Netsys Baseliner.• Provide operational support of all network infrastructure• IT security reviews of Cisco based firewalls and VPN systems

Anchorage, Alaska Area

• Pre-sales engineering support of large “Named” Cisco accounts including: BP , State of Alaska, University of Alaska, ARCO, Alyeska Pipeline, Municipality of Anchorage and Arctic Supercomputing Research Center (UAF).• Preliminary design and proof of concept of new Cisco technologies and products within customer networks.• Presentations to systems engineers of future technologies.• Specialization focus towards VPN and Voice technologies.

Anchorage, Alaska Area

Network Design and Deployment - Trans-Alaska Pipeline Fiber/ATM deployment Project• Assisted in design and deployment of multiple campus environments with Cisco Catalyst switches and routers.• Designed and deployed multiple Cisco AS5200 access-server solutions for both dial-in and dial-out across WAN, using T1 and PRI configurations.• Deployed TACACS+ authentication across enterprise, with redundant CiscoSecure servers.• Design and implement ATM WAN using Cisco 8400 IGX WAN switches.• Responsible for implementation of network management tools such as CWSI 2000, Resource Essentials and Netsys Baseliner.• Provide operational support of all network infrastructure.

Sydney, Australia

• Provided WAN and LAN design and implementation of SITEL Australia’s call centers for both application requirements and network infrastructure. (approx 600 agents)• Provided pre-sales support and consulting of call-center IT related services for clients.• Managed Systems Engineers and Desktop Support Staff.

Sydney, Australia

Senior MCSE: SQL, Exchange and Windows deployment