Responsible for the implementation process and deployment of ERP system within three organizations: Modules finance, Sales, Customer Management, purchase, production, Supply Chain, Inventory Warehouse, MES and Production planning, EDI, Real data analysis.Responsible for the API integration between ERP and Ongoing WooCommerce integration with ERP systemProcess mappingLead and mange the EDI programs: Responsible for the smooth operation of EDI environment - this includes set-up, integration with current and future ERP systems, VAN selection as well as the documentation of all processes and procedures.Set up and maintain EDI trading partners per customer requests to include ERP integration processing.Design and develop problem resolution procedures for the EDI system.Design and develop trading partner barcode shipping labels as per specifications.Control ERP Database accuracy, maintenance Plans and AdministrationCommunication with clients: Analysis of their needs.Risk analysisCoordination of consultants and developers’ activity.Budgeting.ERP license allocationProject documentation : Manage change control, project coordination and performance monitoring. Track project status and manage project issues and risksProvide regular status reports to department headLiaise with third party suppliers and coordinate resources and tasksDesign training MaterialInform client and company executives about the progress of the project.Ability to notice and implement improvements for project process optimization.

Enhancing and testing SharePoint Online solutions and deploying Microsoft 365, Power Apps & Power Automate content migration to the following H&M Group organizations: Production Governance & Compliance", "Group Compliance, Quality Methods and Governance" and "Production Performance and Customer Feedback & Product Experience".Gather requirements from business stakeholders and document requirements through process mappingDesign, develop, implement, and test canvas-based PowerApps and related flows.Create application solution documentationTransfer system configuration and design knowledge to primary stakeholders for maintenanceEnsure solutions adhere to organization policies, standards, and security protocolsEstimate work content and achieve planned timelinesCommunicate proposed designs and progress on the work to primary stakeholderMigration of existing files from the existing internal platforms to the new softwareAdministrate technical issues.Train the trainers on how to use and update the platform. Assess in new Software implementation LumApps with Business Tech team.Global Quality Academy owner & content producer

Key Responsibilities:Planning & monitoring projects activities.Tracking progress and ensuring project deliverables are achieved according to plan & budget.Preparing and outlining RFQs, RFPs and Business Proposals for investors and stakeholders.Foreseeing, analysing risks involved and eliminating possible blockersReducing lead time and ensuring quality with Real-time follow ups. Analyzing & assessing existing business models. Close collaboration with finance and IT teams to establish initiatives and strategies to improve and optimize costs.Business System deployment Lead: Liaise with the functional SAP experts and business teams to assist with the planning & execution of Deployment activities. Project scheduling, RFQs, RFPs, Bid Management, RFIs, Purchase orders, Invoicing, Lien Management, Budget and project costs, Work orders, Tickets, Warranty.Documentation describing the project overall Deployment strategy.SAFe project Management: Implementing and integrating SharePoint internally: Centralising all project data, connecting our subsidiaries & setting it up as an internal team platform.Setting up and landing Service Level Agreement (SLA): Aproject turnover of SEK 1.5 million annually, Polestar's event studioProject lead: Desingning and Building an E-commerce platform (WordPress, WooCommerce) as a hub for different suppliers: An increase in order performance, improved customer retention and optimized operations, products and services.Integrating logistic solutionDropshipping

Key Responsibilities: ERP and Product Manager/owner: Continuously update the core business processes/system to provide as much integration as possible and a user friendly system. Create theproduct’s long-term vision and strategy. Decide what features to build next.Assigned as a project manager auditing the concern's Quality Management system, ISO 9001 and Environmental Management 14001. Preparing, managing and executing internal and external audit for the Finnish and Danish group : Developing business analysis (Order/systems/services/errands processes), SWOT analysis, Market Analysis, monitoring customer surveys, providing training in Business system, project management and enhancing customer relationship to meet up our customers requirements.Reporting directly to the COO, CEO and Management Group.Project Achievements:Finnish and Danish organizations ISO certified within QMS, 9001 and Environmental Management 14001. Creating group harmony,Following up the Concern's policies and workflowBetter understanding of roles and responsbilites leading to better projects management.Better understanding of supply chain management.Excellent customer serviceExcellent Documentation Input Academy: Planning, developing, facilitating and supervising training programs for employees.Planning a variety of programs to enhance the effectiveness of our employees at the individual and team level. Set up cooperation and collaboration with our suppliers from all over the world to provide co-designed workshops with experts to advance the state of knowledge and skills of our employees.

Delivering training and onboarding to new employees. Training is product-as well as soft skills focused aiming to drive a world-class experience.Improving training life-cycle phase: set up, implement, and follow up both new and old colleagues Providing materials and documentation as support. Reporting analysis and results to the CEO. Proactivity, flexiblity, variety of methods and approchaes as key element to a successful learning experience. Planning and coordinating training activities to all different staff, both face-to-face and virtual.Representing the training team and being the go-to person for new markets. Supporting our Project Manager with various tasks when needed.Follow-up with internal stakeholders around training performance against KPIs.Regular communication with internal and external stakeholders

Develop course-material, train & evaluate participants.Goals and Achievments: Understand the digital buying processes, the use of social media & digital sales as sales and marketing tools within B2B.Fully understand the sales funnel in practice and create marketing activities matching different customers segmentation and industries.Forecasting sales activities to convert as many lead as possible.Describe how SEM and lead management can be used as prospecting methods for increased sales and profitability.Content creation in different channels driving traffic and generating leadsSetting up the right activities to convert sales qualified leads. multi-channel to build culture and identity of the organisation and to drive potential deals.Focus on long-term customer relationships and continuously improve customer benefit and profitability.Real Case Study and ExaminationWrite sales scripts and connect it to different phases of the sales funnelAnalyzing customers' behaviour to closing deals in different channels.Establish a budget to each different sales channel, Calculating and managing key figures and sales formulas in B2B. Assessing the results of different sales camapaigns and comparing it to the pre-set up budget.

Devolp course-material, train and evaluate participants.Goals:Develop skills and knowledge in project management, leadership and problem solvingBuild own personal brand and communicate own pitch elevator.Deepen knowledge of Accountant & Consultant as a profession.Actively relate & assess the skills to identify the need for a continued professional development within the Consultancy profession.Excelling as Consultant through outstanding presentations techniques, data analysis, problem solving skills.

Project Management: Plan, set up, launch and manage a new Customer Service structure. Follow up customers' journey from start till the end of the project and strive to achieve customer satisfaction targets by driving relevant market activities. Create successful integrated marketing campaigns. Design highly converting landing pages with Wordpress, drive A/B test and analyze those that convert the most.Social Media/ Digital Communication: Benchmark trends and audiences preferences in different channels. Plan and implement social media strategy and align it with the business plan/ goals as well as set up the budget for each channel. Report the set up objectives on ROI. Create engaging content that is search engine optimized (SEO), monitor and analyze the traffic. Oversee website as well as the blog lay out and increase brand awareness through social media.My responsibilities as a CSM: Create Customer Centric-Goals together with our customers & maximize the use of our Campaign plattform Leadsmaskinen.Help customers understand the value of the software by managing product implementation and onboarding. Customer Onboarding: Provide our customers with a stirdy start so to not feel overloaded.Provide technical & product support through regular reconciliation both by phone and physical meetings.Following customers' needs and come up with concrete tips for increased usage and how the customer can streamline and make his business more profitable by our platform. Upsell Campaigns: Upsell, expand and upgrade to increase the lifetime value (LTV) of our customer. I have always worked with KPIs, so I gather feedback from my own customers, study it and analyze data to identify the best practices. The more I know about our buyers personas/ customers, the better aligned our marketing and sales strategy become.Synthesize customer feedback and work with our internal developpers in order to have a friendly conversion campaign platform.

Develop course-materials, train and evaluate participants.Content and Achivements: • Understanding and analysing target group • Producing and further developing different types of customized content in different channels, • Publish in various CMS: WordPress, Drupal and EPiServer • Customizing and optimizing different types of content for different social media channels. • SEO • Paid Ads in different channels based on a set up budget as well as sponsored content.: Google Ads, Facebook, LinkedIn, Youtube. • Continuously analyze and edit content to a search engine optimized one in different channels. • Contribute actively to project groups and to the understanding of the business benefits and be able to run one or more projects similtanuously. • Contribute actively to project groups and to the understanding of the business benefits • Google Ananlytics • Photoshop • Video production and Podcasts. • Work with different programs: iMovie, Adobe Premiere, Indesign, Google Analytics. Assessment based on real business caseFind real business cases where Startups needed a webside to launch their idea and business.Sketch, design and build up a website in WordPress, meet up the customers marketing and sales needs.Projects were set up by using:Gantt Charts Running Project Models and ProtptypesProject PhasesSkills and Project Roles - Group Dynamics and Conflict ManagementWork agilityFeedback and problem solving in group

ERP Product Manager and SuperUser:Build a high performing ERP team focused on goal achievement aligned to business strategy/objectivesMaintain a sustainable process for prioritization of ERP maintenance requests Continue to grow the ERP staff professionally through encouraging training and individual mentoringDirectly manage the ERP resources and modulesManage the day-to-day ERP application portfolioManage on-going enhancements and optimization including fully integrated CRM functionality,Focusing on B2B Sales Automation & Management Project Management: Set up and launch a new Customer Service structure. Follow up customer journey from start till the end of the project

Focusing on B2B Sales Automation & Management Project Management: Set up and launch a new Customer Service structure. Follow up customer journey from start till the end of the project Running Customer surveysCreate successful integrated marketing campaigns.Design highly converting landing pages with Wordpress, Driving A/B test and analyzing the conversion rateSocial media/ digital Communication: Benchmark trends and audiences preferences in different channels.Plan and implement social media strategy and align it with the business goals.Setting up budget for each channel.Report the set up objectives on ROI.Creating search engine optimized (SEO) contentMonitoring and analysing traffic.Oversing website as well as the blog lay out.Increasing brand awareness through social media.- B2B and B2C: plan, implement and evaluate communication processes and activities, both internally and externally - Prospecting, leads, CSM, CRMSetting up the marketing plan, strategies and activities.Copy for Marketing Automation in specific.S.M.A.R.T GOALS and KPIs follow up.

Helps operations-management, HR- and Controller-functions to define Key Performance Indicators (KPIs) and set up a clear, results-oriented follow-up systems.The objective is to have a clear one-page overview over all the objectives per function and their current status for board, management and all other affected.We also perform research within Business Communication in the area of measuring Key Performance Indicators and improving internal communication about the goals and objectives of a business with regards to follow-up of its processes and functions.

Responsible for growing and developing business across US by leading complex B2B projects.Budget responsibility Planning, preparing and executing on deals with our executive partnersProviding clients with quotations in collaboration with scoping teamNegotiate quotations, close sales and process new orders via Oracle our ERP systemTimely follow-up of enquiries, pending/open quotations and orders.Reserve inventory and determine delivery datesEstablish and maintain business relationships with Channel Managers, Project follow up and planning: Logistics and Allocation Planning to assure on-time delivery, Communication on backorder and resolution of picking, shipping and capacity issuesManage and report sales pipeline, i.e. opportunities, quotes and orders in our ERP and CRM systemSupporting clients in pilot projectsLoop client feedback to our product teamOptimize cross-selling of products and services across all Business Units.Gather market /client information, providing analysis and feedback on buying trends.Identify new opportunities relevant to business unit(s).

I was voted top 5 English teachers at the upper secondary level, resulting in an Academic Scholarship to the United States and work offered as a teacher at the University.