Francisco Lima Email & Phone Number

São Paulo, São Paulo, Brazil

• Business data analysis• Preparation and presentation of dashboards and management reports• Supported tactical and strategic decisions based on the analysis of KPI's• Power BI / Power Automate / Power Apps

Orlando, Fl

I worked on defining processes aimed at optimizing manual tasks and adapting them for business data generation and extraction.Additionally, I used this data to build dashboards, identify patterns and trends, evaluate processes and productivity, and most importantly, support and influence strategic decision-making.Some of the results achieved include:• Structured and implemented business processes, mainly related to the proper use of internal management software, promoting its optimization and the consolidation of a data-generating base for analysis and strategic decision-making.• Implemented over 40 No/Low code automations in different areas of the company, optimizing the execution of more than 5,000 manual tasks per month.• Promoted and influenced strategic decision-making through data extraction and analysis in more than 5 departments of the company, including marketing, operations, finance, and accounting.Practical experience with:• Power BI, Excel• Automation tools (Zapier)• Python (Pandas, Streamlit, Matplotlib, NumPy)• Software: Monday.com, Pipedrive, RD Station Marketing

Responsible for formulating and managing the company's business management consulting projects. Throughout my career, I managed 12 projects, actively leading over 25 people. Additionally, I formulated 12 projects that later converted into R$154,400.00 in revenue for the company.Among the main skills developed are:• Agile methodologies (focused on Scrum)• Project and team management• Development of complex projects• Risk management• PMBOK• Stakeholder management• Communication and leadership

During this period, I was responsible for the entire pre-sales stage within the company's Outbound Marketing commercial process, being directly in charge of lead qualification. I had direct contact with concepts and practical applications of:• Outbound Marketing• Sales Engagement• Commercial Processes• Customer Relationship Management (CRM)• Sales and Negotiation Techniques• Formation and training of the commercial team• Social sellingAdditionally, I achieved personal sales revenue of over R$351,000.00 for the established period.

Durante a trajetória no cargo teve a oportunidade de executar 5 projetos, em que teve contato direto com conceitos e aplicações práticas de:• Mapeamento, modelagem e melhoria de processos• Design Sprint• Metodologia SCRUM• Estruturação Comercial• Gerenciamento Financeiro• Gestão de Estoque• Estudo e Readequação de Layout• Cultura Organizacional• Ferramentas Google e Microsoft (em especial Excel/Google Sheets e Power BI)• Gerenciamento de rotina• Gestão de timesSua média de NPS, coletado por terceiros ao final de cada projeto, é de 9.8

During this period, I was able to structure, implement, and coordinate the trainee selection process for the entry of new members into the company.In this experience, I had the opportunity to actively lead over 40 participants, as well as conduct training sessions on Excel and Google Sheets tools, Leadership, and Feedback, and oversee various others.I actively participated in the development of new members, fostering new leadership, and strongly emphasizing the transmission of the company's organizational culture to them.

Intensive training period where I had the opportunity to engage both theoretically and practically with concepts of Business Management. This allowed me to put into practice knowledge related to areas such as Strategic Management, Financial Management, and Production Management, as well as develop skills in:• Leadership• Business strategies (business plan, SWOT, SMART Goals)• Strategic planning (OKR, BSC)• Finance (financial management, costing and pricing, economic feasibility analysis)• Inventory management• Outbound and Inbound Marketing• Sales process• Sales techniques and negotiation• Organizational culture• Process mapping and modeling using BPMN in Bizagi / Lucid Chart• Power BI / Datastudio• Microsoft Office Suite• Google Workspace