I am a versatile support technician with a comprehensive skill set, including proficiency in dealing with operating systems across various versions of Windows and Linux, Windows Server, networking, Microsoft Office 365, DNS, and Active Directory. Additionally, I am well-versed in utilizing various programs, such as MS Office Suite, Packet Tracer, TeamViewer, Visual Studio, VirtualBox, Visual Studio Code, and EVE-NG.My experience extends to computer assembly, memory expansion, Windows installation, configuration of essential settings, and program installation. I am also comfortable with M365 migration, Windows Server administration, and designing local area networks.I invite you to connect with me. Let's explore how I can contribute to your organization's IT objectives.
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Desktop Support TechnicianSitaMontreal, Qc, Ca -
It TechnicianCalytek Dec 2023 - PresentMontreal, Quebec, CanadaProvides IT solutions, computer network installation services, and current network maintenance -
SupportDhl Supply Chain Sep 2018 - Oct 2021St-Jean-Sur-Richelieu, Quebec, Canada -
Support TechnicianDigital Gate May 2014 - Mar 2017Damascus Governorate, Syria• Successfully facilitated the installation of Windows andconducted seamless upgrades from Windows 7 to Windows10, ensuring the preservation of essential programs and files.• Proficiently assembled computers and conducted programinstallations to enhance overall system functionality.• Provided comprehensive technical support to end-users,addressing, and resolving a diverse range of IT-related issues.• Assisted users in optimizing their computer usage… Show more • Successfully facilitated the installation of Windows andconducted seamless upgrades from Windows 7 to Windows10, ensuring the preservation of essential programs and files.• Proficiently assembled computers and conducted programinstallations to enhance overall system functionality.• Provided comprehensive technical support to end-users,addressing, and resolving a diverse range of IT-related issues.• Assisted users in optimizing their computer usage, offeringguidance on software applications, and undertaking hardwareand peripheral setup and repair. Show less
Fouad Kalaaji Education Details
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Network Management And It Security -
International University For Science And TechnologyElectrical, Electronics And Communications Engineering
Frequently Asked Questions about Fouad Kalaaji
What company does Fouad Kalaaji work for?
Fouad Kalaaji works for Sita
What is Fouad Kalaaji's role at the current company?
Fouad Kalaaji's current role is Desktop Support Technician.
What schools did Fouad Kalaaji attend?
Fouad Kalaaji attended Collège O'sullivan De Montréal, International University For Science And Technology.
Who are Fouad Kalaaji's colleagues?
Fouad Kalaaji's colleagues are Kerry Bartone, Shadab Parkar, Brian Schintzius, Thejaswi K, Sander Pliakis, John Jones, Mme Soro Bibiche.
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