Michael F.

Michael F. Email and Phone Number

Principal Solution Engineer at Salesforce @ Salesforce
San Francisco, CA
Michael F.'s Location
Houston, Texas, United States, United States
Michael F.'s Contact Details
About Michael F.

I answer this question: "How does this provide value to me?"Working as part of a strategic team, I learn about customer problems, research and dig deeper to determine why those problems matter, and design and present a creative solution to address a compelling business need.Background in sales and service business process, IT security, and IT governance and compliance.

Michael F.'s Current Company Details
Salesforce

Salesforce

View
Principal Solution Engineer at Salesforce
San Francisco, CA
Website:
salesforce.com
Employees:
1
Michael F. Work Experience Details
  • Salesforce
    Principal Solution Engineer
    Salesforce Mar 2013 - Present
    San Francisco, California, Us
    Pre-sales solutions consultant for Salesforce business process solutions for the Oil and Gas industry target market• Identify customer pain points and why they matter• Design creative solutions (not just sales automation and CRM)• Demonstrate the value so the customer recognizes the importance of the solutionNew business earned at major manufacturing, services, and engineering firms within the industry.
  • Alert Logic
    Sales Engineer
    Alert Logic Jul 2010 - Mar 2013
    Eden Prairie, Minnesota, Us
    Technical pre-sales resource for the company's largest channel partner. Ensure partner sales staff is enabled for acquiring customer needs and selling solutions. This influences 35% of the company's entire revenue stream.• Conduct thorough assessment of customer IT security and IT compliance needs• Provide technical presentations and demonstrations of product to address IT security and the proper portions of IT compliance• Gain a solid understanding of true customer needs, address competition-based objections, acquire technical approval of the solution• Train partner sales staff (Account Executives and Sales Engineers)• Provide post-sale product demonstration and process integration discussion as an introduction for new customers• Achievements: Record Monthly Revenue, Sept 2011; Record Quarterly Revenue, Q3 2011• Projects Completed: Help develop and implement launch plan for two new Alert Logic products with this partner
  • Alert Logic
    Special Projects Manager, Delivery Relationship Manager Team
    Alert Logic Jul 2012 - Dec 2012
    Eden Prairie, Minnesota, Us
    Create and develop team to provide service delivery and incident management functions for high-risk customers (Delivery Relationship Management). With this team in place, this effectively freed up the internal Sales Organization from extra Account Management tasks, allowing them to focus on closing new business.• Manage incidents and expectations from high-risk customers• Develop and document processes and procedures in order to properly support these and future high-risk customers• Work with Support Organization to recruit and build team to provide Delivery Relationship Management functions
  • Symantec
    Solution Sales Specialist
    Symantec Apr 2006 - Apr 2010
    San Jose, California, Us
    Developed and closed business around Archiving, Electronic Discovery, and IT Security solutions• Achiever: Top Enterprise ISAM Q3 2007; 180% Q3 2007; 112% Q3 2008• Top Wins: Highest Revenue Opportunity Win, Q3 2006; Extreme Team Award Q2 2007; Gold Award for Inside Sales, Q3 2007; Extreme Team Award Q3 2008
  • Bindview
    Federal Client Executive
    Bindview Jul 2005 - Apr 2006
    Us
    Inside sales representative on two-person Federal Civilian account team.
  • Bindview
    Account Representative
    Bindview Jan 2005 - Jul 2005
    Us
    Account Manager for over 500 mid-sized accounts and responsible for all aspects of the sales cycle.• Top Achiever: Highest % of Plan Q2 2005• Achiever: 125% Q2 2005
  • Usability Sciences Corporation
    Information Systems Manager
    Usability Sciences Corporation Aug 2002 - Dec 2003
    Irving, Texas, Us
    Point of contact and implementation manager for all business information technology issues from internal employees to external vendors.
  • Fujitsu Network Communications
    Product Planner
    Fujitsu Network Communications Dec 2000 - Dec 2001
    Richardson, Texas, Us
    Interacted between customers and engineers in a product management role for Fujitsu’s craft interface provisioning application.
  • Adc
    Software Engineer
    Adc Jan 2000 - Nov 2000
    Eden Prairie, Minnesota, Us
    Worked with a team to design and develop the Network Management Interface Card for ADC Cellworx.

Michael F. Skills

Enterprise Software Solution Selling Saas Pre Sales Information Security Managed Services Partner Management Pci Dss Governance Email Archiving Technical Demonstrations

Michael F. Education Details

  • Texas A&M University
    Texas A&M University
    Computer Engineering

Frequently Asked Questions about Michael F.

What company does Michael F. work for?

Michael F. works for Salesforce

What is Michael F.'s role at the current company?

Michael F.'s current role is Principal Solution Engineer at Salesforce.

What is Michael F.'s email address?

Michael F.'s email address is mi****@****ail.com

What is Michael F.'s direct phone number?

Michael F.'s direct phone number is +140449*****

What schools did Michael F. attend?

Michael F. attended Texas A&m University.

What skills is Michael F. known for?

Michael F. has skills like Enterprise Software, Solution Selling, Saas, Pre Sales, Information Security, Managed Services, Partner Management, Pci Dss, Governance, Email Archiving, Technical Demonstrations.

Who are Michael F.'s colleagues?

Michael F.'s colleagues are Julius Kerschinske, Richard Gardiner, Ramithra Fernando, Amanda Love, Cpa, Mike Beckwith, Vamsi Naresh Vemula, Bhumi Damania.

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