Frances Wilford, Ms. Hrd, Shrm-Cp Email & Phone Number

Rochester, Ny, Us

Rochester, Ny, Us

Builds strong client relationships and provide quality service in an effort to retain client basePerforms client visits to introduce new products, services, and technologies to clientsAssists clients with resolution of employee issues pertaining to leaves of absence, workers' compensation, and disability accommodations Facilitates Annual Enrollment meetings for clientsRecommends, coordinates, and delivers training seminars for clients and their employeesMaintains knowledge of trends and changes in HR legislation, and conveys local, state, and federal laws to clients to maintain complianceAct as liaison with branch, region, and corporate offices to facilitate resolutions of client issues regarding benefits, payroll, human resources, and safetyPartner with Sales and Operations to ensure client satisfaction

Responsible for recruiting qualified applicants for admission to the school in accordance with state and federal accreditation, consistent with the highest ethical standardsSchedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibilityParticipate in recruitment and enrollment activities including: open house, regional presentations, training sessions, orientation programs and career daysConduct follow-up-meetings monthly, with applicants to ensure successful matriculationCollaborate with other departments and assist with data collection and problem solving

St. Louis, Mo, Us

Establish overall training and development strategy for Branch employees.Supervise, mentor, train, coach, evaluate and develop staff.Provide continual feedback regarding employee performance; meet with personnel to monitor sales goals and overall performance.Administer and/or recommend disciplinary action, promotions, transfers and/or other personnel actions.Investigate and resolve employee complaints.Ensure adherence to company procedures and applicable laws.Train, motivate and coach employees to increase branch sales by understanding, communicating, and using the 4-step sales process.Develop overall sales and marketing strategy for Branch, and call on existing and potential accounts to develop business.Plan for future growth of Branch by accessing and analyzing competitive environments and provide appropriate reports and recommendations.Develop, plan and actively participate in Branch sales and marketing efforts to increase and improve business.

Master Of Science, Human Resources Development

Bachelor Of Arts In Communications, Advertising