With over 13 years of experience, I possess a strong background in strategic sales and customer success, emphasizing the importance of building lasting customer relationships and driving business growth. I have collaborated with major service providers to deliver impactful Webex solutions and generate revenue. My expertise in Customer Relationship Management (CRM) ensures that every interaction enhances customer satisfaction and improves business outcomes by identifying opportunities within the organization.My role on the Board of Communication at the Southeast Dallas Hispanic Chamber of Commerce reflects my commitment to the community and small to medium-sized business (SMB) sales. This position allows me to apply my CRM skills to empower local businesses and aligns with our mission to optimize collaboration and enhance business processes. I am dedicated to innovation and customer success, continually seeking new ways to meet and exceed the needs and expectations of local small businesses and the community.