Francisco Manzo Email & Phone Number

Chile

I am thrilled to announce my new role at RADWIN MINING. As the Project Methodology and Strategy Manager, I hold a leadership position with a global mandate, concentrating my efforts on LATAM, North America, Africa, and Australia.My mission is to lead the strategy and management of mining technology projects, overseeing service delivery and ensuring.

Antofasgata, Chile

As a Site Manager, I am leading the project manager’s service for Minera Escondida I am in charge of monitoring and complying with the service agreement (SLA) and contractual parameters (KPI) levels of service contracts and projects. My job is to ensure that the work is aligned in Planning and Costs, and in turn with the objectives of the project, this for.

Santiago Province, Chile

As Operations Manager, I am in charge of monitoring and complying with the service agreement (SLA) and contractual parameters (KPI) levels of service contracts and projects.To do this, I define the new operation model in the Operations area, the KPI reportability and SLA of the contracts. This model is based on the contribution of value to the business of.

Santiago Province, Chile

I work directly with the company's board, ensuring the adoption by all areas of the new strategy, the development of this strategic planning process allows us to ensure that this process is timely, focused and really adds value to the end customer; generating the reportability that allow to clearly show the contribution of value to the end customer's.

Santiago, Chile

• I lead consulting to connect business processes with ITOT services. We provide a governance model that allows aligning execution in critical services with the strategy in the short term through an iterative approach.We.
• Minera Escondida worked with Superintendent IS, developed for the area of identification and definition in projects an agile execution model based on Kanban Boards, where we accelerate execution deadlines from 90 days.
• Minera Las Bambas (Cotabambas, Peru), through Protab Peru, we developed a support service for the selection of the radio communication system for the next 10 years, this was based on the needs of each area.

Chile

As a Senior Technical Account Manager (STAM) my role is that of a business advisor, trusted to clients, working directly with the technology managers of different companies, directly supporting them in generating value to the operations of their companies, providing valuable guidance around the operations and optimization of their IT infrastructure through.

Santiago De Chile

• I manage and control the operation, support the bank's service contracts ensuring IT operational continuity, my main achievements are:
• Continuity of IT Service, in this area of work was the definition of the evaluation metrics of the IT services contracted by the bank, where indicators of Operational Impact, Impact to Projects and Impacts to Customers.
• Ambient, is the area responsible for delivering the environments for the Development and QA teams of both internal and third-party projects of the bank, my job was to shape the area by establishing the types of.

Antofagasta

• Manage and control the operation, support, service contracts and development plans of all telecommunications systems (Radio Trunking, Wireless Links, Cellular Telephony, Commercial Radios, etc.), networks (Fiber.
• Update of administrative network communications equipment, a 14-month project that encompasses the change of Core, Distribution and Access, making a new architecture design focused to eliminate operational failures
• Update of the Radio Communication System Trunking P16 (analog) to P25 (digital), Project that leads since the review of technologies in the market, then bidding process and finally implementation of the project.
• Replace of communication system between the city of Antofagasta and works; 170 kilometers through the desert. Developing an assessment of available technologies and business needs, implementing a project that I.
• Project to support communication between the city of Antofagasta and work; 170th stretch. I implement a wireless link project in 5 hops with automatic switching of services between more than 2 routes.

Santiago, Chile

Definition of the Standard Operating Environment (SOE) based on WinXP SP2, my functions within that project was to work with a team of people in Sydney (Australia), Houston (USA), London (UK) and Santiago (Chile) to generate the definition of the scope that would cover the WINXP SP2 SOE. Defining the BHPBilliton wireless office networking standard, this.

Santiago, Chile

I led, designed and implemented the action plan of the IT area for the southern cone in the process of restructuring the systems developed in the cluster, guiding the work of the department to deliver particular solutions with global visions. The process involved an exhaustive analysis of resources, skills and installed capacity, achieving in 1 year, 4.

Santiago, Chile

Optimization of the company's processes through IT solutions where in 3 years of work a reduction was obtained from 3 months to just 1 month the evaluation time of the company's budget, being this system adopted by the financial group Tetra Pak as recommended budget tool worldwide.

Santiago, Chile

• Develop CyberAgent in Java and Visual Basic 4.0, tool to capture data on TCP/IP networks, this development was so successful that it was adopted by the parent company of FTP Software and packaged as a commercial.
• Develop the reporting pilot for the Datawarehouse of Unilever Chile project that was developed over 6 months, during which time competed with various companies specialized in Datawarehouse being Terabyte the selected.
• Designed the Microsoft tool support program in which I was successful in preparing client servers as; Atlas Copco, Unilever Chile, Chilean Chamber of Construction among the others, for the projects of Datawarehouse and.

Santiago, Chile

Diseñe de la estrategia para la migración del sistema de atención a clientes, desde Qbasic + Btrieve a Visual Basic 3.0 + MS SqlServer, este proceso fue realmente un caso exitoso de migración, se fueron migrando módulos del sistema, manteniendo partes de la información en distintas bases (Btrieve y MSSQL), el proyecto tomo 2 años de arduo e intenso trabajo.