Francisco Cunha Rêgo Email & Phone Number
Who is Francisco Cunha Rêgo? Overview
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Francisco Cunha Rêgo is listed as Salesforce Consultant at Stellaxius, a company with 40 employees, based in Lisbon, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Francisco Cunha Rêgo.
Francisco Cunha Rêgo previously worked as Salesforce Business Analyst at Stellaxius and Operations Manager at Teleperformance. Francisco Cunha Rêgo holds Mestrado, Veterinary Medicine from Universidade Lusófona De Humanidades E Tecnologias.
Email format at Stellaxius
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About Francisco Cunha Rêgo
Francisco Cunha Rêgo is a Salesforce Consultant at Stellaxius. Colleagues describe him as "Francisco was always a breath of fresh air in every occasion. Despite the low tenure on the role, he always brought interesting POVs to the table, good analysis of the situations at hand and very practical and optimal solutions, vastly outperforming what was expected of him at this stage. I have no doubt that Francisco will grow to achieve whatever he sets his mind to, as he has a healthy dose of ambition while never ceasing to be an incredible person to work with. Though I am saddened to see him go, I am excited to see him take the next steps in his career and can assure that anyone will be happy to have him on their team." and "My professional growth wouldn’t be the same without Francisco’s mentoring. While being my first line manager, Francisco’s ability to point out my improvement opportunities and his natural to manage my work related questions, was without doubt extremely important in my professional development. Being a team player, always made me feel comfortable to share my doubts and even my frustrations. Extremely empathic and devoted to coach. Thank you for your patience and contribution!"
Francisco Cunha Rêgo's current company
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Francisco Cunha Rêgo work experience
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Operations Manager
- Operations Manager for one of the biggest companies in the Gaming Industry.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Assisted with the launch and implementation of the project internationally.
- Hired and evaluated associates and management staff to add to workforce and meet demands.
- Developed and shared best practices to align with objectives and quality standards of the company
- Closely analyzed the progression of each team member, in order to develop tailored strategies to enhance their skills and improve KPIs.
English First Line Manager
- First Line Manager for one of the biggest companies in the Gaming Industry | English Market
- Team Leader in the customer service department of a Gaming Company;
- Responsible and accountable for the results of a team composed by ~15/20 agents;
- Closely follow the progression of each associate, analyze their results for positive and negative trends, develop new strategies to enhance their skills and improve KPIs;
- Bridge between the team members and the Contact Center Manager / Assistant Contact Center Manager.
- Assist any technical issues that may arise - be in touch with IT to quickly solve any downtime during production time;
Customer Service Representative
- Customer Support Agent | Working for a Mobile Gaming Company.
- Trust & Safety and Anti-Fraud departments for the English Market;→ Monitoring and reviewing a wide variety of cases;→ Applying account penalties accordingly;→ Verifying possible player account compromises;→ Identifying.
- Working closely together with the Customer Support Department to provide assistance with special cases.
Bilingual Customer Service Representative
- Customer Support Agent | Working for one of the biggest online Gaming Companies.
- Representing the company as a first point of contact for the player's questions, issues or concerns.
- Support in a wide variety of subjects:→ Gameplay;→ Bug reports;→ Billing (Purchase and Payments; Refunds; Fraud);→ Technical support (Basic Troubleshooting);→ Others (Personal Privacy; Complaints; Hacking Reports.
- Actively provide suggestions for improvement in performance and efficiency of the work routine.
- Point of contact (POC) - Helping colleagues by providing resolutions to more difficult cases; Helping First Line Managers with various tasks.
- Working with a professional and positive mindset in order to provide the best costumer experience in all sorts of scenarios.
Agricultor
Tiragem De Cortiça
Analista De Dados
Vindimas
Colleagues at Stellaxius
Other employees you can reach at stellaxius.com. View company contacts for 40 employees →
Jaime Figueiredo
Colleague at StellaxiusLisbon Metropolitan Area, Portugal
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DP
Duarte Paiva
Colleague at StellaxiusLagoa, Portugal, Portugal
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JC
João Cabral
Colleague at StellaxiusSeixal, Setúbal, Portugal, Portugal
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CS
Cláudia Soares
Colleague at StellaxiusPorto, Porto, Portugal, Portugal
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RM
Rodrigo Mendes
Colleague at StellaxiusOeiras, Lisbon, Portugal, Portugal
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MP
Manuel Patatas
Colleague at StellaxiusMirandela, Bragança, Portugal, Portugal
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LA
Luís Alves
Colleague at StellaxiusVila Franca De Xira, Lisbon, Portugal, Portugal
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IS
Inês Simões
Colleague at StellaxiusLisboa, Lisbon, Portugal, Portugal
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RR
Ricardo Rodrigues
Colleague at StellaxiusVila Nova De Gaia, Porto, Portugal, Portugal
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HL
Hélder Lobo
Colleague at StellaxiusGuimarães, Braga, Portugal, Portugal
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Francisco Cunha Rêgo education
Frequently asked questions about Francisco Cunha Rêgo
Quick answers generated from the profile data available on this page.
What company does Francisco Cunha Rêgo work for?
Francisco Cunha Rêgo works for Stellaxius.
What is Francisco Cunha Rêgo's role at Stellaxius?
Francisco Cunha Rêgo is listed as Salesforce Consultant at Stellaxius.
Where is Francisco Cunha Rêgo based?
Francisco Cunha Rêgo is based in Lisbon, Lisbon, Portugal while working with Stellaxius.
What companies has Francisco Cunha Rêgo worked for?
Francisco Cunha Rêgo has worked for Stellaxius, Teleperformance, Herdade Do Outeiro Da Mina, Brandkey - Marketing Activation, and Quinta Da Boa Vista.
Who are Francisco Cunha Rêgo's colleagues at Stellaxius?
Francisco Cunha Rêgo's colleagues at Stellaxius include Jaime Figueiredo, Duarte Paiva, João Cabral, Cláudia Soares, and Rodrigo Mendes.
How can I contact Francisco Cunha Rêgo?
You can use AeroLeads to view verified contact signals for Francisco Cunha Rêgo at Stellaxius, including work email, phone, and LinkedIn data when available.
What schools did Francisco Cunha Rêgo attend?
Francisco Cunha Rêgo holds Mestrado, Veterinary Medicine from Universidade Lusófona De Humanidades E Tecnologias.
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