AeroLeads people directory · profile

Francisco Polanco Email & Phone Number

Business Process Analyst at Allstate
Location: Dallas-Fort Worth Metroplex, United States 12 work roles 1 school
1 work email found @ovationpayroll.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email f****@ovationpayroll.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Allstate
Role
Business Process Analyst
Location
Dallas-Fort Worth Metroplex, United States
Company size
58892 employees

Who is Francisco Polanco? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Francisco Polanco is listed as Business Process Analyst at Allstate, a with 58892 employees, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a work email signal at ovationpayroll.com and a matched LinkedIn profile for Francisco Polanco.

Francisco Polanco previously worked as Technical Support Manager at Avail Car Sharing and Sr. Customer Operations Specialist at Avail Car Sharing. Francisco Polanco holds Business Administration And Management, General from Catholic University Of El Salvador.

Company email context

Email format at Allstate

This section adds company-level context without repeating Francisco Polanco's masked contact details.

{first_initial}{last}@ovationpayroll.com
86% confidence

AeroLeads found 1 current-domain work email signal for Francisco Polanco. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Francisco Polanco

As a strategic customer experience leader, I excel in driving innovation and delivering exceptional results. With a focus on leveraging technology to enhance customer journeys, I specialize in designing and implementing cutting-edge chatbot workflows and orchestrating complex system integrations. My proven ability to identify emerging trends and collaborate with cross-functional teams enables me to consistently deliver measurable business value. With a strong foundation in strategic thinking, problem-solving, leadership, communication, and innovation, I am committed to exceeding expectations and driving positive outcomes.

Listed skills include Customer Retention, Strategic Planning, Management, Operations Management, and 11 others.

Current workplace

Francisco Polanco's current company

Company context helps verify the profile and gives searchers a useful next step.

Allstate
Allstate
Business Process Analyst
Texas, United States
Website
al.st
Employees
58892
AeroLeads page
Company profile
View company profile Email format
12 roles · 19 years

Francisco Polanco work experience

A career timeline built from the work history available for this profile.

Business Process Analyst

Allstate

Texas, United States

Technical Support Manager

Current
Avail Car Sharing

Designed and managed chat systems on AWS Connect and Lex, ensuring optimal performance while scaling to support business growth. • Led the migration and implementation of the company’s contact center from live person to an AWS-baes ecosystem, reducing project timeline by 33%. Originally scheduled for 6 months, completed in just 4 months, resulting in improved efficiency, scalability and reduced operational cost. AVG time to assign from 3 min to 0.58 seconds, TTFR under 0.30 seconds, AVG wait time < 3 Minutes and Drop Chats < 5%. • Collaborated with AWS Support and internal teams to resolve complex technical challenges, implementing sustainable solutions that improved system reliability.• Led Quality Assurance programs, ensuring adherence to SOPs and regulatory standards, while continuously refining processes for better outcomes. Increased QA score from 85% to 98%.• Acted as key contact for high-priority customer escalations, coordinating cross-functional efforts to deliver timely resolutions and mitigate future risks. SLA response 24 hrs.=96%, 1 touch resolution= 95%.• Mentored and coached customer facing team members and peers, fostering a culture of continuous improvement, collaboration, and high performance across organization.

Mar 2024 - Present

Sr. Customer Operations Specialist

Current
Avail Car Sharing
Mar 2023 - Present

Customer Experience Escalations

Current
Avail Car Sharing
May 2021 - Present

Field Operations

Current
Avail

Dallas-Fort Worth Metroplex

Nov 2020 - Present

B2B Bilingual Sales Representative

Unifirst Corporation

Dallas/Fort Worth Area

Apr 2018 - Nov 2018
Team & coworkers

Colleagues at Allstate

Other employees you can reach at al.st. View company contacts for 58892 employees →

BS Brandon Santana Brandon Santana Colleague at AllstateMiddle Island, New York, United States View → RE Renee Essary Renee Essary Colleague at AllstateSt Peters, Missouri, United States View → LF Lacey Ferreira Lacey Ferreira Colleague at AllstateGillette, Wyoming, United States View → MS Mark Shelfer Mark Shelfer Colleague at AllstatePompano Beach, Florida, United States View → CW Clifford W. Jacoby Clifford W. Jacoby Colleague at AllstateNew York City Metropolitan Area, United States View → LW Lynn Wirth Daugerdas Lynn Wirth Daugerdas Colleague at AllstatePalatine, Illinois, United States View → JS Jillian Stewart Jillian Stewart Colleague at AllstateNorth Little Rock, Arkansas, United States View → ER Elvira Ruiz Elvira Ruiz Colleague at AllstateTampa, Florida, United States View → JR John Ramsay John Ramsay Colleague at AllstateSeattle, Washington, United States View → DS Dipak Sharma Dipak Sharma Colleague at AllstateMathura, Uttar Pradesh, India View →
1 education record

Francisco Polanco education

  • Catholic University Of El Salvador
    Catholic University Of El Salvador
    Business Administration And Management, General
FAQ

Frequently asked questions about Francisco Polanco

Quick answers generated from the profile data available on this page.

What company does Francisco Polanco work for?

Francisco Polanco works for Allstate.

What is Francisco Polanco's role at Allstate?

Francisco Polanco is listed as Business Process Analyst at Allstate.

What is Francisco Polanco's email address?

AeroLeads has found 1 work email signal at @ovationpayroll.com for Francisco Polanco at Allstate.

Where is Francisco Polanco based?

Francisco Polanco is based in Dallas-Fort Worth Metroplex, United States while working with Allstate.

What companies has Francisco Polanco worked for?

Francisco Polanco has worked for Allstate, Avail Car Sharing, Avail, Spoton Transact, Inc. (Spoton), and Heartland Payroll Solutions.

Who are Francisco Polanco's colleagues at Allstate?

Francisco Polanco's colleagues at Allstate include Brandon Santana, Renee Essary, Lacey Ferreira, Mark Shelfer, and Clifford W. Jacoby.

How can I contact Francisco Polanco?

You can use AeroLeads to view verified contact signals for Francisco Polanco at Allstate, including work email, phone, and LinkedIn data when available.

What schools did Francisco Polanco attend?

Francisco Polanco holds Business Administration And Management, General from Catholic University Of El Salvador.

What skills is Francisco Polanco known for?

Francisco Polanco is listed with skills including Customer Retention, Strategic Planning, Management, Operations Management, Training, Sales Operations, Recruiting, and Inventory Management.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Francisco Polanco you were looking for.

Francisco P.
Francisco P.
Sales Expert | Train, Develop And Duplicate | Aspiring Consultant | Motivational Speaker | Top Producer | Customer Satisfaction Expert | Delivering Results, Not Promises |
Moreno Valley, Ca
View similar profiles