Francisco Teixeira

Francisco Teixeira Email and Phone Number

Customer Experience Design
Francisco Teixeira's Location
Porto, Porto, Portugal, Portugal
Francisco Teixeira's Contact Details

Francisco Teixeira personal email

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About Francisco Teixeira

Marketing Psychology for a better worldMy experience includes more than 15 years of contact with important brands and Institutions, providing detailed qualitative reports on consumer behaviour. With those reports, clients can decide about issues of major importance like brand positioning, packaging alternatives, concepts, price range, launch of new products and services, advertising, fusions, service improvement and others.Some clients I’ve worked with: CGD, TMN, Pfizer, Lactogal, O Jogo, Anacom, Unilever, Empresa Cervejas da Madeira, RTP, Metro do Porto, Pingo Doce, Heinz, Deco, ICS (Instituto de Ciências Sociais da Universidade de Lisboa), Associação Nacional de Farmácias, EDP…Other professional relations rise along the way with Advertising Agencies and other Market Research firms, helping them with their client’s issues.See more at www.franciscoteixeira.com

Francisco Teixeira's Current Company Details

Customer Experience Design
Francisco Teixeira Work Experience Details
  • Intelligent Algorithms
    Customer Success Manager
    Intelligent Algorithms Oct 2021 - Jun 2022
  • Francisco Teixeira
    Customer Experience Specialist
    Francisco Teixeira May 2020 - Sep 2021
  • Sgs
    Customer Experience Solutions Coordinator
    Sgs Nov 2019 - May 2020
    Porto Area, Portugal
  • Adamastor
    Marketing & Communication Management
    Adamastor Jan 2017 - Jul 2019
    Porto
    Marketing & Communication Management- Responsible for Marketing and Communication Management in partnership with company managers (competition analysis, positioning, Marketing mix, Vision and Mission, among other issues), including brand presentation to the Market and the Media, and creation of communication material and events.Customer Experience (CX)- Employee guidance and management sensibilization of the importance of Customer Experience beneficts.- Development of the… Show more Marketing & Communication Management- Responsible for Marketing and Communication Management in partnership with company managers (competition analysis, positioning, Marketing mix, Vision and Mission, among other issues), including brand presentation to the Market and the Media, and creation of communication material and events.Customer Experience (CX)- Employee guidance and management sensibilization of the importance of Customer Experience beneficts.- Development of the Customer Experience strategy in the company for the entire project, as well as its design following company values and objectives- Responsable for teamwork activities, using tools like Customer Journey Maps, Buyer Personas, Design Thinking, Customer service, Flowcharts, Customer feedback and others alike.Branding Strategy- Co-development of the brand structure / Brand Wheel (Brand DNA, its values, emotional and social benefits, competitive advantages and value proposition...)Influencer Marketing- Elaboration of Influencer Marketing procedures in the company, and contact with several automotive influencers. Design of Referral Marketing Procedures, including Brand Ambassador Program DevelopmentSocial media / Company Website- Co-management of the company's social networks, company website and blog, including activities like content creation, publishing, advertising (ads)...- Use of social media to get VOC (Voice of the Customer) insights to continuously improve brand communication. And many others activities. Show less
  • Adamastor
    Gestão De Marketing & Comunicação
    Adamastor Jan 2017 - Dec 2017
    Porto Area, Portugal
    Gestão de Marketing & Comunicação na marca portuguesa de automóveis desportivos AdamastorSaiba mais em:www.adamastor.com.pt
  • Francisco Teixeira - Consultoria & Formação
    Ceo
    Francisco Teixeira - Consultoria & Formação Sep 2012 - Dec 2016
    Porto E Região, Portugal
    Consultoria e formação em consumer behavior e Psicologia do Marketing
  • One To One
    Consumer Behavior Analyst / Planner
    One To One Feb 2012 - Aug 2012
    As a planner I'm always searching: the new idea, the new business model, the new trend. Always involved by expertise on Consumer Behavior theory and practice. It's great!
  • Any Place Managers Need To Set Up A Consumer Behavior Strategy
    Consumer Behavior Analyst
    Any Place Managers Need To Set Up A Consumer Behavior Strategy Oct 2010 - Feb 2012
    No, I'm not looking for new opportunities. I'm giving them. If you manage a company or institution in the Marketing / Advertising / Market Intelligence area, I'll be glad to show you how I can help
  • Researchnorte
    Market Research Manager & Consumer Behaviour Specialist
    Researchnorte Feb 2001 - Sep 2010
    Responsible for qualitative projects and partially responsible for quantitative projects (questionnaire construction, client’s management, quotes, fieldwork organization and training, supervision in the fieldwork or at the office…).Regarding qualitative projects, I’m responsible for them from the beginning (new business, quotes and values, client management, guides and screeners construction, moderation of groups or interviews…) till the end (making final reports and present them to top… Show more Responsible for qualitative projects and partially responsible for quantitative projects (questionnaire construction, client’s management, quotes, fieldwork organization and training, supervision in the fieldwork or at the office…).Regarding qualitative projects, I’m responsible for them from the beginning (new business, quotes and values, client management, guides and screeners construction, moderation of groups or interviews…) till the end (making final reports and present them to top management at clients facilities). I have experience in all the major Market Research processes including “secondary” tasks like recruitment or even as an interviewer, for example. I have also experience working outside the country. Show less
  • Motivação - Estudos Psico-Sociológicos, Lda.
    Market Research Professional
    Motivação - Estudos Psico-Sociológicos, Lda. 1999 - 2001
    Learning about market research secrets: how to plan, execute, analyse and present insights
  • Ac Nielsen Company
    Auditor
    Ac Nielsen Company 1991 - 1992
    Brands / shops auditor. Still worked in ADA and Mercúrio Studies; beverage recollection for chemical analysis; management of sell and buy information from shops/ great stores.

Francisco Teixeira Skills

Qualitative Research Market Research Psychology Research Microsoft Office Customer Relations Writing Problem Solving Advertising Supervisory Skills Consumer Behavior Marketing Research Consumer Insights Market Analysis Marketing Strategy Creative Development Strategic Thinking Consumer Behaviour Customer Insight Social Networking Marketing Management Strategy Blogging Business Strategy Marketing Leadership Marketing Communications Relationship Marketing Project Management Social Media Marketing Online Advertising Digital Marketing Digital Strategy Focus Groups Training Web Analytics Negotiation Customer Service Social Media

Francisco Teixeira Education Details

Frequently Asked Questions about Francisco Teixeira

What is Francisco Teixeira's role at the current company?

Francisco Teixeira's current role is Customer Experience Design.

What is Francisco Teixeira's email address?

Francisco Teixeira's email address is fr****@****ail.com

What is Francisco Teixeira's direct phone number?

Francisco Teixeira's direct phone number is +3519651*****

What schools did Francisco Teixeira attend?

Francisco Teixeira attended Universidade Do Minho.

What are some of Francisco Teixeira's interests?

Francisco Teixeira has interest in Children, Internet, Everytime, Everywhere, Arts And Culture, Creativity And Innovation, Music, Animal Welfare, Consumer Insights, Movies.

What skills is Francisco Teixeira known for?

Francisco Teixeira has skills like Qualitative Research, Market Research, Psychology, Research, Microsoft Office, Customer Relations, Writing, Problem Solving, Advertising, Supervisory Skills, Consumer Behavior, Marketing Research.

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