Network Support Engineer
Current•Hybrid position of both TAC and Professional Services, resulting in break/fix duties along with new design and deployment of A10 products within customer environments•Supported all of A10's product line; ADC (Load Balancing), GSLB (Global Load Balancing), TPS (DDoS mitigation), SSLi (SSL inspection), CGN, and CFW (Firewall)•Supported multiple Fortune 500 companies, from lab testing environments to critical issues seen in live production•Worked daily within Layers 2-7, with a heavy emphasis on Layers 4-7