Network Support Engineer
Current- Hybrid position of both TAC and Professional Services, resulting in break/fix duties along with new design and deployment of A10 products within customer environments
- Supported all of A10's product line; ADC (Load Balancing), GSLB (Global Load Balancing), TPS (DDoS mitigation), SSLi (SSL inspection), CGN, and CFW (Firewall)
- Supported multiple Fortune 500 companies, from lab testing environments to critical issues seen in live production
- Worked daily within Layers 2-7, with a heavy emphasis on Layers 4-7