Frank Chen Email & Phone Number

Greater San Diego Area

San Diego, Ca

Peachjar was founded on the belief that every child deserves the opportunity to achieve their full potential. We believe that school activities and afterschool programs enable just that. They help close the achievement gap, improve academic performance, instill important values, and keep children safe outside of school.Since 2011, we have served nearly 7 million parents and worked with thousands of program providers across the U.S. and Canada to deliver amazing opportunities to children that will help them succeed in life.

Greater San Diego Area

Peachjar was founded on the belief that every child deserves the opportunity to achieve their full potential. We believe that school activities and afterschool programs enable just that. They help close the achievement gap, improve academic performance, instill important values, and keep children safe outside of school.Since 2011, we have served nearly 7 million parents and worked with thousands of program providers across the U.S. and Canada to deliver amazing opportunities to children that will help them succeed in life.

Greater San Diego Area

• Prepared annual budgets for student base, expenses, and staffing for student facing departments;• Evaluated potential acquisitions as to viability in accordance with company’s mission, including review of value, future impact, and general compatibility;• Initiated, analyzed, created, reviewed, and presented daily/weekly/monthly/quarterly/annual actionable reports/dashboards based off data analytics and strategic direction in accordance with organizational goals and targets (via CRM, Excel, and Tableau);• Formulated various business supply chain methodology via resources, staff, and information;• Reviewed potential products presented by vendors for application towards current and future initiatives within the organization;• Reviewed and collaborated with marketing department of media & lead campaign in areas of conversion, performance, quality, and impression results;• Oversaw 200+ staff in areas of student/customer retention, resource (leads) management, reporting, data analysis, and university systems;• Spearheaded adoption and implementation of new CRM system; analyzed the potential impact on the business, acceptance by user, applicability of functions, and facilitated change management;• Organized and led meetings with cross-functional departments to monitor trends that may increase/decrease efficiency or cause compliance risk;• Developed and implemented successful policies and procedures from a neutral standpoint concerning all relevant departments that met company needs and regulatory requirements;

Greater San Diego Area

• Created, supervised, and grew the internal operations department from a staff of 10 to 200+ over three years to manage: resource distribution, compliance, auditing, staffing, general Admissions operations, data analysis, and performance reporting;• Created and manage annual Admissions budget related to organizational needs, utilizing year over year data comparisons for appropriate targets, improvements, and goals;• Review, analyzed, reported on results of LMS for internal customers;• Primary lead in exploration of new CRM system; evaluating impact, applicability, and overall fit;• Maintained, tracked, and analyzed all operational initiatives, data trends, statistical reporting, and annual changes;• Created and maintained policies and procedures for continuity across relevant departments;• Worked closely with cross-functional department VPs and directors to increase efficiency, compliance, and student satisfaction to ensure organizational goals were met;• Assisted in the coordination of divisional marketing activities;• Collaborated with Learning & Development for all training, maintenance, updates, and initiatives;

Greater San Diego Area

Mba, Business

Llm, Corporate

Degree Incomplete

Jd, Law

Ba, Political Science - Pre Law