Fueled by a passion for the outdoors and a commitment to enhancing customer experiences, I’ve cultivated a rewarding career in the outdoor industry—growing from an enthusiast to a seasoned professional in sales and customer service.With over 7 years of experience, I’ve developed a deep understanding of the sales process, from the initial customer interaction to the final purchase. My education-focused approach ensures that every purchase not only meets but exceeds customer expectations, driving both customer satisfaction and employee engagement.Currently managing a bike shop, I’ve built expertise in product knowledge, customer relationship management, and community engagement. I’m continually seeking opportunities to leverage my hands-on experience and strategic thinking to influence product development and contribute to the broader goals of the outdoor industry.My goal is to help create experiences through the highest quality products that inspire and empower outdoor enthusiasts, while fostering environments where both customers and employees thrive.