Frank Rivera Email & Phone Number

Orlando, Florida, United States

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• Boosted bar profitability, mentoring team members onroutine procedures and productivity strategies.
• Cultivated warm relationships with regular customers andnew customers to increase return business.
• Increased overall restaurant sales by up-selling menuitems with a higher profit margin

• Trained and guided 6 new staff as requested bymanagement and per company standards.
• Professionally and efficiently communication with staffand customers.
• Upsold high profit items such as appetizers and mixeddrinks to enhance sales numbers

• Oversaw bar staff of over 8 employees and coached newemployees on the nuances and methodology of therestaurant.
• Delivered professional and excellent dining experiencesto customers.
• Engaged in suggestive selling and other sales techniques.