Frank Shields Email & Phone Number

Dallas, TX, US

Denver, CO

• Strategic Consulting, including business planning & sales strategy development.
• Implemented sales accountability through customized CRM system tracking as a base to grow sales from $80 Million to $92 Million in a 4-year span.
• Improved sales service levels to manufacturing facility from 78% to 92% within 18 months
• By applying print process& business knowledge, identified sales attributes to improve the sales closing ratio to 22%.
• Developed weekly sales person accountability as a basis for improved sales productivity - each sales rep listed their active accounts allowing participation in the strategy of the sale.

Stillwater, OK

• Reporting to the Corporate / Executive Vice President of Manufacturing. Accountable for the top and bottom line with direct leadership responsibilities for the effectiveness of this division including:
• Integrated Kaisan and 6S processes within facility to improve bottom line results by $260,000 within a six (6) month period
• Worked directly with Goss (press manufacturer) to identify press faults resulting in a 14% productivity press improvement within a 6 month period ($135,000 improvement)
• Responsible for converting facility culture from World Color management to a “QUAD” culture

Dallas, TX

• 425+ employee, $110M Sales division of the international commercial printing company - This division produces national & targeted retail, magazines and direct mail catalogs for high profile customers.
• Spearheaded the conversion of this 20+ year old division that was equipped and staffed to print national magazines for Time Inc.'s major weekly magazines Time, People Magazine and Sports Illustrated into a 70% national.
• Emphasized changing the culture to meet new customer demands. Improved customer communications
• Improved Offset Press productivity by 23% in less than 14 months through a Press Performance Plan by emphasizing job assignment accountability and implementing a Preventative Maintenance Program
• Fostered Quality Teams to meet customer satisfaction for national catalog customers
• Successfully improved quality on a national ranking scale from 68% to 94% within 18 months

Los Alamitos, CA

• Reporting to the CEO and President of Trend Offset Printing, managed a staff / team of 16. Approved all new sales and service of major national accounts. Increased sales from $102M to $138M within 18 -months:
• Signed Time Inc., TV Guide, and Werner Media - leading to more customers - $14.0M sales growth
• Created sales-teams, fostered in-house competition, improved customer service, achieved $3.0M new sales

Los Alamitos, CA

• Reporting to the President of Trend Offset Printing, successfully managed 650 employees.Grew bottom line profits from $7 million to over $13 million, from 1998 to 2002:
• Motivated Dept. Managers and implemented standards & procedures achieving ISO 9002
• Developed / Implemented “Cost per Unit” program setting a guideline for all manufacturing departments
• Implemented a Management by Objectives (MBO) system to manage the cost per unit results
• Improved annual manufacturing cost by $1.7 million or 3.1% of sales
• Facilitated building expansion allowing sales opportunity to increase by 35%

Merced, CA

• Developed and implemented a 5-year plan personally approved by Chairman & CEO, to improve EBIT from $8.5 million to $23.0 million annually. Major accomplishments include:
• Developed plan to overtake a competitor - acquired balance of TV Guide at $7.0 million in VAM
• Successfully renewed Pacific Bell (SBC) contract for an additional ten years, securing $60M/yr. in sales
• Developed and implemented plan for magazine & catalog production to include short cutoff press capability for weekly magazine customer production to include US News, Time Inc, Newsweek
• Successfully renewed a 5-year US News print contract

Madera, CA

• The largest winery under one roof in the world. Performed all Direct Labor costing and job analysis for this $4.2 Billion operation.
• Performed ROI and Payback analysis for all new equipment. Accountable to oversee more than $42 million in spending
• Justified / installed the 1st “wine in a box” and “wine in a keg” production lines
• Saved $680K by designing/implementing cost-savings program - “Buck a Day” program

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bachelor’S Degree, Business Administration And Management