Frank Smith Email & Phone Number

Tampa, Florida, United States

Building a Predictable Pipeline Isn't Art--- It's CIENCE. Visit https://cience.com. For smart sales & marketing leaders, there is now a flexible, accurate, low overhead, high yield way to go to market. Spend less to acquire the right customers each month. CIENCE provides a highly trained, well-equipped, knowledgeable fleet of sales development talent as your outsourced outbound department. We will help you to execute your vision or simply support the growing demand of your already established sales team.

Tampa, Florida, United States

• Conduct daily sales meetings, conference calls, & review branch goals. • Meet & exceed monthly & quarterly sales productivity standards set by the district manager. • Conduct B2B sales with small business owners in the Tampa metro-area to increase brand loyalty, customer retention, branch deposits, and lending. • Responsible for resolving customer service issues, account disputes, handling fraudulent activity, service manager overrides on consumers accounts/ deposits. • Recommend optimal financial services for client’s current & future financial needs. • Approve employee timesheets; create sales action plans for relationship managers and tellers. • Effectively communicate with other branches, operation departments, managers, & vendors to resolve customer issues. • Provide training and coaching to less experienced Relationship Managers. • Perform the operational duties of the supervisory position when BM or ABM is absent.

Madison, Alabama, United States

Awards & Recognition: ▪ Promoted to Small Business Banker April, 2014 ▪ Promoted to Credit Card Specialist July, 2013 ▪ Southeastern Region Top 5 PB in Daily & Quarterly Credit Card Applications June 2013 – March 2014 ▪ Southeastern Region Top 10 PB in quarterly credit card sales May 2013 - March 2014 ▪ Acquired 97% Personal Banker Customer Service Rating ▪ Perfect Customer Service Award five consecutive times Jan – Mar 2014 ▪ Silver level average daily sales threshold 2nd & 3rd Fiscal Quarter 2013, 1st Quarter 2014 ▪ Silver level Loan Volume Threshold 2nd, 3rd, & 4th Fiscal Quarter 2013, 1st Quarter 2014 ▪ Total Checking Account Packages Met 2nd, 3rd, 4th Fiscal Quarter 2013, 1st Quarter 2014 ▪ Total Checking Accounts 2nd, 3rd, 4th Fiscal Quarter 2013, 1st Quarter 2014 ▪ Averaged over 200 total loans approved per Fiscal Quarter 2013 & 1st Fiscal Quarter 2014 Duties: ▪ 50 - 100 daily outbound sales calls ▪ Build and maintain all ecommerce products and customer/business relationships ▪ Opening/closing bank duties & Manage store in Store Manager’s absence ▪ Conduct Pop & Drops & train new personal bankers ▪ Identify sales opportunities, meet daily/weekly/monthly credit card goals ▪ Open checking & savings accounts ▪ Maintain small business & consumer accounts ▪ Wire transfers, Personal loans, Auto loans, Home equity lines & loans ▪ Maintain safety deposit boxes & night drop ▪ Daily vault balancing, override authority, legal order processing

Lincoln, Nebraska, United States

Awards & Recognition: · Promoted to Assistant Manager June, 2012· National SALES RATING 128% April 2012 Ranked 18th out of 23,200 employees. · Group SALES RATING 86% March 2012 (5th/ 320 employees) · Group SALES RATING 108% February 2012 (1st/ 320 employees) · Group SALES RATING 100% January 2012 (2nd/ 320 employees) · Group SALES RATING 102% December 2011 (2nd/ 320 employees) · Group SALES RATING 90% September 2011 (6th/ 320 employees) · Group TOP 10 EMPLOYEE March 2012 (10th/ 320 employees) · Group TOP 10 EMPLOYEE February 2012 (5th/ 320 employees) · Group TOP 10 EMPLOYEE January 2012 (2nd/ 320 employees) · Group TOP 10 EMPLOYEE December 2011 (2nd/ 320 employees) · Group TOP 10 EMPLOYEE September 2011 (7th/ 320 employees) Duties: · Fleet Management · Train Management Trainees· Increase IPC· Meet daily revenue, daily sales ratings, and monthly customer service goals.· Daily Customer Care Calls. · Maintain relationships with corporate accounts, dealerships, & body shops · Market to corporate partners, insurance agencies (Geico, Progressive, State-Farm, & USAA), and body shops.· Acquire additional corporate accounts.· Run monthly sales meetings