Lead an Award-winning eLearning design and development team of Instructional Designers, Courseware Developers, Copy Editors and Proofreaders at a fast-paced, fast-growing company, by providing clear direction and a focused vision in order to generate an environment conducive to team building while implementing strategic practices, for the purpose of creating next level training experiences that are impactful, insightful, and engaging for a wide variety of industries.• Direct and mentor a mostly remote team of over 25 full-time employees and over a dozen contractors, across the continental U.S., into a harmonious/synchronistic work force.• Organize and maintain the Training & Education Department to be an efficient, effective, and profitable department by developing a team structure that supports its expansion and contraction as needed and working with PMs and trusted discipline leads to assign team members to projects based on experience, skillset, project needs, size, and budget. • Define, monitor, and manage departmental standards, processes, and budget to ensure these are enforced.• Collaborate with Project Managers (PM) to define project vision and direction, to set expectations with PMs and clients on final product and ensuring contract obligations are fulfilled and client satisfaction.• Collaborate with PM and trusted discipline leads to set project standards and ensure all standards are maintained throughout the project.• Collaborate with Media Department to determine project needs in early planning stages to establish scheduling and allow for proper planning of media production in order to maximize efficiencies and profitability.• Determine department’s capabilities and capacity to assist with business developmental efforts and project estimates, continually adjusting and addressing gaps as needed.

Led an eLearning development team at a fast-paced, fast-growing company, and transforming rabid development into rapid development through team building and implementing strategic practices, all the while providing clear direction and a focused vision for the purpose of developing next level training that is impactful, insightful, and engaging for a wide variety of industries.• Mentored and expanded the team of developers, from five to over 15 team members within three months, including remote full-time employees and contractors across the continental U.S. • Promoted a professional work environment that fosters growth through the sharing of ideas among the team and one-on-one skills development.• Developed, defined, and refined processes and procedures designed to increase the efficiency and effectiveness of the team, which led to the most profitable year for the company as well as the development of an award-winning course for the first time in seven years.• Developed and documented procedures for utilizing various Learning Management Systems (LMS).

Digital designer and strategist with extensive knowledge covering everything from visual and UX/UI design to experience design and multimedia. Working in a variety of industries, designed and developed digital and print campaigns and manuals, while maintaining brand identity. Consulted on eBook development and publishing, and created book covers that look great in both digital and print.

Researched emerging technologies and newest software for designing training material, developed strategies to incorporate them into existing product development, then documented and communicated these best practices and mentored team members to gain greatest efficiencies and lower costs, designed and developed aviation training using the ADDIE model in an Agile work environment.• Created and documented processes for converting print media into digital eBooks, producing continuous annual increase in revenue of over $300K with cost savings of $60K and expansion into international markets.• Achieved one-time cost savings of $150K and annual cost savings of $50K by incorporating newest technologies to create training material.• Collaborated with counterparts in Canada and Sweden to design and develop software training, gaining efficiencies bringing the project back into scope and budget.• Designed and developed onboarding training for new employees from concept to completion, receiving widespread recognition and accolades stating students never had more fun and learned so much about company processes in such a short time.• Managed software and hardware used by all 70+ team members throughout department and worldwide, increasing collaboration capabilities and promoting consistent development throughout department. • Collaborated with other departments to coordinate software upgrades across US, Canada, Germany, Poland, and Sweden, maintaining software consistency across all product development without interrupting production. • Filmed product demonstrations for courseware development, educating internal and external customers in benefits and proper use of products.• Led team members development of software skills, boosting efficiencies as well as developing and standardizing best practices.

Designed user experience strategies and developed user interface for online and mobile courseware, as well as presentations, while maintaining corporate brand. Tested UX/UI designs in company learning management system (LMS) and solved any technical issues uncovered during testing.• Incorporated UX/UI design principles in course development, advancing existing training and developing engaging educational experiences.• Studied emerging technologies and developed strategies to incorporate into existing print and digital development processes, producing greater efficiencies in production.• Collaborated with corporate headquarters in Seattle to design specialized Jet Transition training.• Designed and developed specialized English Language training, collaborating with counterparts in Chicago and Dubai. • Created prototypes for testing newly incorporated technologies, ensuring best possible experience for users once implemented.• Established strategies and best practices for page layouts and graphics used in printed training materials, modernizing look and feel of existing materials to increase confidence in training products.• Developed and recorded processes for Graphic Designers to implement UX/UI designs into online and mobile courses, maintaining consistent results in future development and corporate branding identity throughout products.

As founding member of Design Team (elite team formed to develop efficient, effective, and innovative solutions to increasing changes in training market), collaborated with Instructional Designers and Aviation Experts to develop visual strategies and educational best practices for online and mobile courseware. Designed and developed user experience and user interface for digital courses, while maintaining corporate brand.• Created storyboards and prototypes for testing newly developed UX/UI design strategies, ensuring proof of concepts and allowing customer feedback better guaranteeing designs meet customer needs.• Devised strategies and best practices for page layouts and graphics used in printed training materials, gaining efficiencies in production while maintaining consistency across product line.• Formulated and documented processes, allowing Development Team to create full online and mobile courses using newly approved design strategies.

Collaborated with Instructional Designers and Aviation Experts to develop and design 2D and 3D graphic material for both print and digital curriculum, including; but not limited to textbooks, manuals, and online courseware.• Launched best interactive lessons for online training, resulting in promotion and formation of new Design Team.• Routinely worked with professional printers, including reviewing proofs and press checks, ensuring best quality for printed textbooks.

As Senior Graphic Designer, collaborated with Marketing Manager to design and create all print and multimedia advertising and interactive presentations for both internal and external company use within the fall protection product line. Collaborated with Product Engineers to design, create, and maintain all product documentation and labels and print materials for customer training.Additional Responsibilities:• Managed full-time and contracted graphic-designers.• Developed and maintained corporate identity and branding throughout all design materials.• Directed and shot photography sessions of product and corporate events• Designed and created tradeshow graphics and presentations.• Worked with professional printers in 4-color printing.

As Graphic Designer, collaborated with Product Engineers to design, create, and maintain fall protection product documentation, labels, and printed material for both internal and external company.Additional Responsibilities:• Maintain corporate identity and branding throughout all design materials.• Working with professional printers in 4-color printing.