Franklin Smith Email and Phone Number

- Conduct thorough research to identify potential customers and target accounts.- Utilize various methods such as online research, social media, industry databases, and referrals to generate a list of prospects.- Cleanse and preprocess data to remove inconsistencies, errors, or missing values. - Transform and structure data into a format suitable for analysis. Perform data validation and quality checks to ensure data reliability.- Initiate contact with potential customers through outbound activities, such as cold calling, cold emailing, and social selling.- Engage in conversations with prospects to understand their business requirements and qualify them as potential leads. - Use qualifying criteria, such as BANT (Budget, Authority, Need, Timeline), to assess their fit and potential as sales opportunities.- Work closely with the sales team, providing them with timely and accurate information about qualified leads. - Communicate effectively to ensure smooth handoffs of leads and maintain alignment between SDR, managers, and Account Executives.- Build relationships with prospects through ongoing communication and follow-up. - Provide relevant information, content, and resources to educate and engage potential customers.- Maintain a CRM system to track and manage lead interactions.

- Conduct job analysis to determine the skills, qualifications, and experience required for various roles within the organization. - Create accurate and compelling job descriptions that attract qualified candidates.- Collaborate with hiring managers and department heads to understand current and future talent needs.- Develop workforce plans and strategies to meet those needs effectively.- Utilize various sourcing strategies such as job boards, social media, professional networks, and referrals to attract a diverse pool of qualified candidates.- Engage with candidates through proactive outreach, networking, and building relationships to generate interest in the organization and open positions.- Utilize applicant tracking systems (ATS) and other recruitment tools to track and manage candidate data, application statuses, and interview feedback. - Generate reports and analyze recruitment metrics to measure the effectiveness of sourcing strategies and identify areas for improvement.

- Diagnose and resolve technical problems reported by customers. - Utilize problem-solving skills, product knowledge, and troubleshooting techniques to identify the root cause of issues and provide effective solutions.- Escalate complex problems to higher-level technical support or development teams when necessary.- Respond to customer inquiries and provide timely and accurate resolutions to technical issues.- Assist customers with product functionality, usage, and troubleshooting across different time zones and regions. - Use various communication channels, such as email, phone, chat, or ticketing systems, to provide support.- Consistently achieve a weekly quota of global support cases solved.

Provide support and guidance to bank clients regarding treasury management services, helping them optimize their cash flow, protect against fraudulent activity, and enhance financial operations.Utilize systems such as Microsoft Office Suite and Salesforce to complete daily work and maintain client support records. Maintain relationships with current and prospective bank clients and financial institutions to facilitate cash management services, wire transfers, and other banking activities.Utilize treasury management software and systems to streamline processes, improve efficiency, and enhance commercial client banking experience. Maintain accurate records and documentation related to treasury transactions, client records, and procedures.Transform and structure data into a format suitable for analysis. Perform data validation and quality checks to ensure data reliability.

- Plan and execute 1-2 educational programs monthly attracting up to 200 attendees to create an inclusive community environment and help residents develop relationships.- Perform several administrative duties, including room transfers, incident reports, and maintenance requests- Mentor and assist residents in resolving interpersonal and developmental issues such as roommate conflicts, campus involvement, class decisions, and campus information. - Develop rapport to create a safe and trusting environment for residents by acting as a problem solver and a resource for guidance in their academic journeys.

•Assisted Operations Managers in processing inventory products and maintaining steady workflow.•Unloaded various semi-trailers containing Amazon products from merchants and vendors.• Performed several processing duties including stowing new products and transporting products throughout the building.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities• Promoted professional growth and facilitated talent development of each associate to drive performance excellence• Met or surpassed 5 business targets regularly through employee engagement and forward-thinking planning• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases

• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases• Maintained customer satisfaction while handling product returns quickly and professionally• Organized 9-15 racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise