Experienced with large enterprise desktop and network support. Large scale workforce hardware and software deployment and asset management. Extensive understanding of network security implementation technologies, including creating and implementing disaster recovery processes. Dedicated, unsurpassed work ethics. Creative problem solver with excellent technical, written and oral communication skills. Proficiency in several Microsoft software solutions including but not limited to Microsoft Windows 10 and 11, Office 365, Azure, SCCM 2016 administration and deployment, PowerShell 5.1, Microsoft Server 2016 & 2019, Microsoft Exchange and Active Directory.