Francielle Mayara Silveira Inácio Email & Phone Number

Hi, I'm Fran, a professional with over 10 years' experience in the tourism sector. My passion for travel and my dedication to offering exceptional customer experiences have led me to build a solid and rewarding career in this dynamic and ever-evolving industry.My journey in tourism began in 2014 when I started working as a Receptionist at Hotel San Diego. Since then, I've had the opportunity to perform various functions, including reception, administrative, sponsor in the resavision program and reservations assistant, which has given me a comprehensive and in-depth view of the sector. Over the years, I have honed my customer service skills, always with the aim of exceeding customer expectations and providing memorable experiences.I have a degree in Human Resources Management from Newton Paiva, where I developed a solid foundation in people and humanity. I have also taken part in various courses and training in technological areas, which complement my training and keep me up to date with trends and innovations in the market as a whole.Throughout my career, I have developed a diverse set of skills that I consider essential for success in tourism:-Personalized Travel Planning: Creating tailor-made itineraries that meet each client's specific preferences and needs.-Customer Service: Offering exceptional service, guaranteeing customer satisfaction and loyalty.-Negotiation and Partnerships: Establishing and maintaining solid relationships with suppliers, partners and stakeholders.I believe that travel is one of the most enriching experiences a person can have. That's why I dedicate myself to creating unforgettable moments for my clients, offering a personalized and attentive service. My approach is client-centered, always seeking to understand their needs and desires in order to offer solutions that really add value to their trips.Thank you for visiting my profile. Let's explore the world together and create unforgettable experiences!