Francisco Castillo Email & Phone Number

Kansas City, Mo, Us

Kansas City Metropolitan Area

United States

Kansas, United States

Las Vegas, Nevada Area

Provided Graphic Design solutions and create marketing materials for diverse clients QB Magazine, DebtTrader, Axiom Cyber Solutions Las Vegas.

Kansas City Metropolitan Area

Raymore, Missouri, United States

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.Oversees assigned area of responsibility Bakery, cafeteria, produce department, by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.Completes accounting records, files, transactions, and other required documentation by following accounting office procedures; providing funds for proper register operation; creating and interpreting financial analysis reports; assisting with accounting-related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers; investigating overages and shortages in cash register drawers and accounting office; and maintaining confidentiality and accuracy of financial and personal information.Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

Lenexa, Ks

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results, and identifying andaddressing improvement opportunities.Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

Lenexa, Kansas

Assists management with the supervision of associates in assigned areas of responsibility by assigning duties to associates; communicating goals and feedback. Supports the Sam's Club ecommerce plan in the club by overseeing operations of the ecommerce programs (for example, Club Pick Up, Ship FromClub, etc.); auditing on-line customer feedback; working to resolve customer complaints and escalating unresolved issues to management, and identifying trends generating causes and supporting management in implementing solutions.Supervises Associates supporting the ecommerce programs by training and providing resources to meet store associate needs; assigning duties; providing feedback; communicating goals; and ensuring associate coverage at the ecommerce pick-up location.Executes the Sam's Club Pickup plan and processes in the club by updating Club operations with key performance indicators; auditing customer orders to ensure they are fulfilled correctly; ensuring equipment is available and ready for associates; maintaining awareness of the Club Pickupstrategy and execution goals; touring the Club to evaluate CPU performance; training and providing resources to meet associate needs; evaluating performance and processes and determining their impact on the total Club; and supporting the development of new metrics through feedback andutilizing current metrics to evaluate CPU effectiveness.

Kansas City Area

Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging, and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages, and securing fragile and high-shrink merchandise.Work with the assistant manager in store reset based on companies planograms', change fixtures presentation tables and isle according to store need.

Las Vegas, Nevada Area

Providing exemplary customer service, assist with visual merchandise presentation according to store guidelines, store maintenance, planogram stocking merchandise, Frame-shop assistant, sales and tasks required to maintain company standards.

Las Vegas, Nevada Area

Responsible for update trade show files such as booth trade show panel design, graphics for several clients, modified InDesign templates, content update, and graphics according to clients needs.Worked with project managers on several projects for trade shows and keep files for print production up to date.

Provide art direction and feedback to the creative team.Manipulate photos, design page layout.Design website using Wordpress platform, web banners graphics.Design posters, manage WooCommerce, and Amazon sales platforms

Las Vegas, Nevada Area

Assist the Retail Store Manager in planning and implementing strategies to attract customers.Coordinate daily customer service operations (e.g. sales processes, orders and payments).Monitor and maintain store inventory.Supervise and motivate staff to perform their best.Coach and support new and existing Sales Associates.Communicate with clients and evaluate their needs.Handle complaints from customers.Maintain merchandising and window dispaly according to store guidelines.Balance store registers and process bank deposit.

Las Vegas, Nevada Area

Provide necessary assistance to Marketing Manager in all activities pertaining to brand buildingCompose monthly SM calendarSchedule posts via Hoot-suite Dashboard and Mail-chimp, Constant Contact.Shoot photos events from store opening / ground Breaking / events to utilize in SMCreate posters / ads prints / partners promotional/ TV Slides ads for Goodwill stores in Las VegasStay current on competitive social media activities. Create poster, flyers, banners for in-house groups.

Las Vegas, Nevada Area

As a seasonal Designer, assist Chief Marketing Officer and Art Director in various marketing design projects to promotes company products and brand.Create designs that meet customer requirements specific for company product lineApproved and correct images, files for printing utilizing different Adobe design software

Las Vegas, Nevada Area

Managed stock photos for brochures and print ads,created concepts for logos and print and web, design company logo guidelines, designed internal company promotional posters, for clients and marketing department, provide floor plan design and graphics for office environmental design

Las Vegas, Nevada Area

Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

Las Vegas, Nevada Area

Supported high call volumes of 50+ calls,dispatched field technician to appointments, escalated call support

Las Vegas, Nevada Area

Supported inbound sales, billing inquiries,payments, troubleshooting, resolved customer disputes,Supported positive relationship with consumers while maintaining Sprint / Embarq service standars

Las Vegas, Nevada Area

Assist hotel guest with casino credit request applications, process credit reports using central creditmaintain a excellent customer relationship with the casino according with casino standardscurrent exchange, travelers checks, chips exchanges, fill out change orders for tables games at the casino in different chips denominations

Denver Colorado

Responsible for performing intermediate duties and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services

Bachelor'S Degree, Bachelor Of Science In Graphic Design

Activities and Societies: Free lancer Artist, enjoy painting, acrylics, mix media and graphics art, photographyGraduated with a Bachelor.

People And Business Leadership Certificate, Business Management

Bachelor Of Science In Graphic Design, Graphic Design

Activities and Societies: AIGA Student Chapter of Las VegasThrough the years I learned how to utilize the Adobe Creative Suit software.