Fred White Email & Phone Number

Atlanta, Georgia, United States

Kennesaw, Georgia, United States

Richmond, Virginia, United States

Richmond, Virginia

Fraud Department

Roanoke, Virginia

Mebane, North Carolina

Mcleansville, Nc

Handled inbound/outbound calls and collected on customer accounts for a global financial services company. Identified issues for delinquency in an effort to come up with the best possible solutions for resolution within company and federal guidelines.Resolved complaints and maintained customer satisfaction and loyalty while maintaining courteous and professional phone etiquette with a wide variety of personality types and situations.

Assisted customers in applying and getting approval for rental property as well as making deliveries of rented merchandise. Managed customer accounts by calling and making payment arrangements or arrangement of pick-up on rental property. Maintained upkeep of merchandise and showroom floor.

Burlington, Nc

Served as resident's advocate in 180 bed nursing home facility. Responsible for resident's care planning, resolving conflict matters and arranging conferences with families and staff. Scheduled physician consultations for residents and provided assistance during appointments.Admitted residents and explained the process to family members during the transitional period.

Bachelor Of Arts (B.A.), Speech Communications And Theater Arts

High School