Freddie Santiago Email & Phone Number

Riverview, Fl, Us

Riverview, Fl, Us

Herndon, Va, Us

Iron Mountain, Mi, Us

Iron Mountain, Mi, Us

As a Service Provider consultant, we provide support in various fields to optimize, implement and deploy new devices in the network. This includes but is not limited to: - Greenfield deployment - Standing up a carrier infrastructure from receiving hardware to a new functional network servicing subscribers and internal services for the ISP with best practices. - Brownfield deployments - Introduce new devices or upgrades to an already existing network that require a deep analysis of their current network and compatibility with their current technologies. - Network optimization - Provide customers with recommendations for device upgrades and protocol modifications to enhance their capabilities. - Operate in a multi-vendor environment, Cisco (most common), Juniper, and Alcatel (Most of the knowledge on the Nokia Alcatel side is from the previous employer’s Cell Backhaul network). - Implement protocols in a network: BGP, Segment-Routing MPLS/SRv6/LDP/mLDP, EVPN, Multicast-VPN, VNPv4/VPNv6, OSPF/IS-IS, etc. - Implement hardening techniques based on customer and network requirements. - Deploy a Route-Reflector design to support multiple markets and extensive BGP work configuring and troubleshooting to correctly route traffic inbound and outbound with multiple BGP peer points and Carriers. - Deploy destination-based RTBH with a triggering device such as an Arbor Sightline. - Deploy IPv6 Network with SRv6 from scratch to provide full reachability from subscribers to the Internet. - Deploy high availability (HA) services based on customer hardware. - Deploy and troubleshoot traditional multicast network and MVPN to aid with transitioning from legacy hardware to new Cisco equipment. - BNG deployment for subscribers on small and large scale

Sunnyvale, Ca, Us

Network Engineer 2 as a member of JTAC team(under Convergys Recruiting), responsible of build and maintain network infrastructure across different customer environments and governments industries. As part of the member, we are responsible of addressing network solutions and incidents related with hardware issues, Junos OS issue/upgrades, Logs/Errors messages, Migrations, Network disruptions(P1), Configuration assistance, etc. on M/MX/PTX, SRX, QFX/EX series.Accomplishments skills: • Experience in Troubleshoot/Upgrades/Installations on Junos OS• Experience in troubleshoot TCP/IP, UDP , IPv4, IPv6, among others protocols• Experience troubleshooting and configuring L3 device with protocols such as OSPF, IS-IS, Static, Aggregates, MP-BGP, Static, GRE tunnels, Export Policies, Routing-Instances, Logical-systems, RIB-Groups, etc.• Experience troubleshooting and configuring L2 device and protocols such as RSTP, LLDP, LDP, RSVP, CCC, Carrier-to-Carrier, L2/L3 VPN, VPLS, EVPN, OAM, CoS, Q-in-Q, LACP, BFD, etc.• Troubleshoot networks with 500+ devices such as Point-to-Point, Broadcast Domain, Hub and Spoke, VPLS, L3 MPLS(MP-BGP/LDP), IPSEC, etc.• Experience and strong working knowledge of High Availability such as GRES, NSR, Virtual-Chassis, VRRP, ISSU, NSSU, Clusters(SRX)• Experience troubleshooting Junos Funsion and QFabric.• Experience in troubleshooting of Statefull & Stateless Firewalls: NAT, Zones, ALG, Policies, route-based and policy-based VPN tunnels, etc.• Knowledge in troubleshooting hardware issue and scalability such as SCB, MPC-EQ/DPC, ASIC, PEM, FAN, PIC, Chassis, Router-Engine, etc. • Strong working knowledge of network packet analysis like Wireshark.• Analyze/Monitor/Troubleshoot any network disruptions such as interface flaps, MPC flaps, Fabric drops, CoS drops, Packets loss among other issues.• Document status and next steps within customer case.• Accomplish SLAs according to customer contract.

Us

Senior technician responsible for the infrastructure of systems in multi-environment areas from small business to large business, LAN/WAN. Proficient in Networking Troubleshoot jobs and participated in deployment projects of network in Pharmaceutical Environment and other business with the following technologies: Cores/Distribution swihces(catalyst 6500), Access switches (Catalyst 3560), Routers (ISR 800,1000) Security Appliance (Fortigate, AlienVault, PFsense, etc.), PBX for VoIP and Virtualization Servers with ESXi 6.5 and Hyper-V. Accomplishments skills: • Router and managed switches: IOS & IOS XE, Microtik, etc.• TCP/IP, UDP and RTP protocols• L3 device and protocols like OSPF, EIGRP, BGP, Static.• L2 device and protocols like Vlans, Etherchannel, Spanning tree, Port-Security, etc.• Different type of networks like Point-to-Point, Hub and Spoke, MPLS, DMVPN,IPSEC,etc.• Strong working knowledge of application delivery controllers and load balancers like round-robin or Src and Dest, HSRP, VRRP, GLBP.• Implementation and manage of Access Points.• Firewalls: Pfsense, Fortigate, Sonicwall, etc.• Knowledge in manage of Route-Map, Prefix, ACL, QoS.• Strong working knowledge of network sniffers and probes and packet analysis like Wireshark.• Monitor uptimes, metrics around utilization and capacity of bandwidth in a network• Implement and manage of VoIP• Proficient in Network Troubleshooting• Implementation and manage of AD server, DHCP (server and relay), DNS server, Terminal Services, File Server, redundancy between servers, etc.• Great knowledge in application in production environments (DNS, DHCP, FTP, NTP, etc)• Implementing and manage Business Continuity with Datto. (Siris 3 Enterprise)• Knowledge of Windows and Linux environment.• Implementations and Manage of VMware ESXi 6.5 and Hyper-V.

Greater Chicago Area, Il, Us

IT site support technician over 3 years, responsible of providing an excellent support to end user with Desktop\laptop, software, local applications, network local problems, local servers and security access. Additionally, I was responsible of Sales force applications in Puerto Rico, Dominican Republic and Venezuela, to make sure the integrity of the data and communication between systems.Responsibilities met:• Provide IT support services to end users, which presented problems or concerns with their electronic equipment whether laptop, desktop and PDA’s in the office or remote.• Manage and Troubleshoot the network as switches, router, AP, NAS, VoIP and servers as AD, file servers, DHCP, DNS, Lync.• Repairs Personal Digital Assistant devices, to ensure automatic effectiveness sales process.• Monitor and analyze different type of Web service errors to ensure integrate data.• Organize and monitor IT budgets and evaluate for the most effective equipment for the productivity.• Negotiation and personal structuring of new implementations or changes with suppliers.• Monitor network activities.• Coordinate installations or changes requested for new equipment and / or applications which provide better result to the company.• Effective management of supplier relationship.• Prepare and deliver IT support presentations in Puerto Rico, Venezuela and other Caribbean nations. • Analyze and provide IT security solutions for unwanted intruders in the company.• Consult users about process implementations based on the functionality of the application.• Monitor IT inventory control and purchase processes to improve resources.