Freddy Silva Email & Phone Number

Miami-Fort Lauderdale Area

As the Practice Manager at PURE Plastic Surgery, I am dedicated to enhancing patient experience and optimizing operational efficiency. With over 20 years of experience in management, sales, and business development, I lead our practice in fostering an environment centered on exceptional patient care and streamlined processes. My role encompasses overseeing daily operations, coordinating clinical and administrative teams, and driving initiatives to continually improve patient satisfaction and practice performance.Transitioning from a background in electrical engineering and wireless industry management, I bring a strong foundation in analytical problem-solving and customer service to the healthcare field. I am passionate about building and motivating teams, implementing efficient workflows, and ensuring every patient receives a personalized and professional experience. At PURE, I am proud to work with a talented team, continuously pushing to elevate our standards and outcomes.

Miami, Florida, United States

America Cell USA is a direct Metro by T-Mobile account with+20yrs in the market and 12 doors in the Miami metropolitan area Manage and oversee the daily operations of 13 Locations of Metro by T-Mobile including scheduling, budgeting, and personnel.Led, Motivated, and Inspired a Team of 30 Sales and Operational Professionals to Exceed Performance Targets. Developed work-plans, delivered positive coaching and mentorship, established performance benchmarks (sales, purchase order management, shipping), and inspired success.Planning and scheduling the sales force team.Consult and Ensure and deliver sales tips to drive incremental sales couple with customer satisfaction.Responsible for product sales and training.Accountable for safeguarding large amounts of inventory.Meet and exceed store KPI’s by providing training, mentoring and coaching to sales team.Strong Understanding of P&LCustomer Service excellence driven.

Miami, Florida, United States

Coral Gables Fl

Aloft Hotels is a contemporary hotel chain with 100+ locations in North America. Directed the planning, development, and implementation of business operational, sales, marketing, and financial best practices to seamlessly open and manage a highly successful 3.5-star hotel with a fine dining restaurant. HIGHLIGHTED ACHIEVEMENTS  Launched the Organization into a New Geographical Market by designing marketing campaigns, brand messages, promotional plans, and value propositions, networking with businesses/individuals, fostering solid professional partnerships, and generating demand.  Drove Rigorous Top and Bottom Line Revenue Growth for the New Operation while expanding market share. Directed innovative sales plans, business development programs, and account management strategies, identified and unlocked business opportunities, delivered sales presentations, and served as a trusted advisor and subject matter expert/SME throughout the industry/market.HIGHLIGHTED RESPONSIBILITIES  Built, Managed, and Led Cross-Functional Teams of Sales/Business Operations Professionals to successfully execute sales, revenue, and operational plans. Created recruitment strategies to secure top talent, promoted professional growth and development, delivered expert advice and coaching, and defined sales/business objectives and metrics.  Directed Accounting, Budgeting, and Financial Operations to maximize financial returns and drive ongoing success.  Created Accurate Sales Forecasts using external intelligence on the market, industry, economy, and geographic territory.

San Francisco Bay Area - Miami Fl

Le Echo is a global consumer electronics company that provides a vast portfolio of technology solutions, i.e. streaming/smart devices.HIGHLIGHTED ACHIEVEMENTS  Piloted the Launch/Debut of Smartphone Products Throughout the North American and Latin American Regions. Closed $3.5M in Contracts with Three New Distribution Partners in a Six-Month Period to open 275 sales channels.  Secured Maximum Financial Revenues/Returns by formulating solutions to overcome the obstacles of selling open market smartphones in a carrier driven market (only 10% of cell phone sales are in the open/unlocked market). Le Echo, ContinuedHIGHLIGHTED RESPONSIBILITIES  Closed/Retained Business with Enterprise Accounts, Distributors, and Executives by identifying key targets, prospecting, forging loyal client relationships, cold calling/networking, utilizing solutions-based selling techniques, negotiating solutions, and delivering value propositions that communicated the long-term/sustained value for each business partner. Expanded the Global Market Share Across Highly Competitive Sales Channels by designing comprehensive pursuit, customer engagement, and account development plans.  Generated Awareness of Company Technical Products and Solutions through the design of innovative and cost-effective marketing campaigns that reached targeted audiences while maximizing financial returns.  Delivered Marketing/Sales Presentations that Optimized the Interest of Distributors/Retailers to Carry and Market Products. Communicated value, echoed the key buying factors of each customer, presented cost-effective sales incentives, and formulated innovative solutions to meet their unique technical needs.  Monitored Expenses and Budgets, evaluated the ROI of each expense, and capitalized on cost savings initiatives to complete each marketing and sales activity within established financial requirements.

Miami/Fort Lauderdale Area

Sumicel USA is a direct distributor wholesaler of BlackBerry, Samsung, Nokia, HTC, and Apple products across the nation.Exceeded sales revenue and channel partner growth/retention goals through the implementation of sales strategies that promoted open market consumer electronic products at authorized MetroPCS stores across the nation. Recognized for Superior Performance with a Promotion to Sales Director. Surged Sales from $0 to $12M Annually in Two Years by establishing and growing an uncharted market into a lucrative sales distribution channel. Traveled to various markets to establish/build relationships with professionals in a B2B sales environment, effectively managed the trade/business cycle, and negotiated contracts/agreements to close business. Led a Complete Sales Strategy Turnaround to Achieve Maximum Revenue Growth and Market Expansion. Highlights Includedo Increased Sales Closing Ratios at National Vendor Shows by formulating and delivering “on the spot” value propositions. o Effectively Managed Channel Conflict by fostering positive and open communication and adhering to channel rules of engagement. o Promoted the Benefits of Volume Sales (Volume Model Objectives) to each channel partner/distributor.  Created a System that Identified Prime Dealers/Channel Partners Throughout Each Region and Won Agreements that Increased Year-Over-Year Revenues 5%.  Led, Motivated, and Inspired a Team of Sales and Operational Professionals to Exceed Performance Targets. Developed workplans, delivered positive coaching and mentorship, established performance benchmarks (sales, purchase order management, shipping), and inspired success.  Oversaw Business and Financial Operations, including inventory forecasting/control, budgeting, and expense management.

Miami/Fort Lauderdale Area

High Exports U.S. is a $35M computer component distributor in the U.S. and serves the Latin American and Caribbean markets.Directed U.S. business operations, including sales, logistics, inventory, transportation, traffic customer service, personnel, security, and financial activities, to drive long-term financial and operational success.  Generated Maximum Sales Revenues by Uncovering and Closing New Business Opportunities with Global Information and Communication Technology (ICT) Partners, including Hewlett Packard, Samsung, AOC, and PNY.  Maximized Financial Returns by planning and administering budgets, capitalizing on cost savings, and managing expenses.  Managed the Wholesale Customer Service Department to Drive Satisfaction Levels and Reduce Competitor Influence.  Hired, Trained, and Managed Business Operations, Sales, and Logistics/Warehouse Staff. Developed and assessed performance benchmarks, delivered feedback, facilitated reviews, and promoted professional growth/development.  Grew Weekly Shipping Volumes 10%, to $250K, by Orchestrating International Transportation Activities to move computer goods throughout the globe and expand market share. Negotiated partnerships with third-party logistics companies, managed pickup schedules, processed import/export documentation, and completed return merchandise authorization (RMA).  Oversaw Inventory, Storage, and Warehouse Operations for a 2,000 Inventory Line while minimizing stock shortages.

Manage warehouse for $35million international computer parts distributor.•Responsible for $35 million, 5,000-line inventory.•Supervised 1 administrative staff, directed 3 contract warehousepersons.•Export/Import Documentation.•Supervised receiving, inventory control, storage, distribution, trafficReturn Merchandise Authorizations (RMA) • From 2005- 2007 Manage a Wholesale Computer’s Customer Service Department.• Purchase replacement parts (computer components), in stock products or miscellaneous components for purchase.• Issue and assist customers with return authorizations (RMA).• Credit / invoice products to/ from the inventory.• Monitor inventory levels to ensure keeping inventory cost low.• Monitor receiving, inventory stocking and filling parts orders.• Schedule packaging and shipments of parts to/from the vendors and customers

Bachelor Of Science (Bs), Electrical And Electronics Engineering

Associate Of Arts And Sciences (Aas), Electrical And Electronics Engineering