Frederick Davis Email & Phone Number

Heath, Ohio, United States

I resolve break/fix, IMACD, and supply tickets for printing devices deployed at The Boeing Company located in Heath, OH. Travel to train new employees and cover other sites as needed, provide technical support for our techs and contractors and assist with complex repairs, research issues and collect data to determine root cause to discuss during weekly tech meeting, compile data and generate aged ticket report weekly, and perform audits to ensure printers meet company hardware and software requirements.

Hebron, Ohio, United States

During the holiday seasons for 2019,2020,2021,2022,2023 I assisted the IT group with inventory control, monitored tickets to resolve issues for end user’s desktop, software, networking, and printing needs. Imaged laptops, desktop, and WYSE with required OS images and configure the device for the specific station it would be deployed (i.e., Pack station, call center, receiving). Create SAP user accounts when requested for new employees.

Groveport, Ohio, United States

Test and repair commercial and custom computing systems. Complete board level repairs (Caps, Resistors, BGA chips) or replace complete boards. After repairs are completed, I would install software and configure device to customer specs. Build server rack, install switches and servers, build network cables, Configure switches/Servers to customer request. Ensure all products meet customer quality standards before shipping.

Use multimeter, oscilloscope, waveform generator, and spectrum analyzer to troubleshoot and repair radio communications systems equipment and sub-assemblies. Adjust, align, and replace defective components and boards. Perform bench equipment test to verify functionality of repaired equipment.

Certificate, Information Technology

Certificate, Google It Support Professional Certificate

Computer And Information Sciences, General