Tom Freeman is one of our solutions engineers who has over 25 years of IT architecture experience, working mainly within the Gas and Oil industry. He brings vast experience to the table from proactively assisting customers with a variety of technical issues that have arisen with their datacenter implementations. His hard-earned firsthand experience with root-cause analysis and his objective expertise on vendor offerings and best practices has repeatedly translated into cost savings and meeting… Show more Tom Freeman is one of our solutions engineers who has over 25 years of IT architecture experience, working mainly within the Gas and Oil industry. He brings vast experience to the table from proactively assisting customers with a variety of technical issues that have arisen with their datacenter implementations. His hard-earned firsthand experience with root-cause analysis and his objective expertise on vendor offerings and best practices has repeatedly translated into cost savings and meeting his customer's needs above and beyond their expectations. Show less

Responsibilities include VMware Infrastructure, Storage Management, System backups, Horizon View VDI and Disaster Recovery. Project manager for the deployment of System Centers Ops Manager, SQL DB upgrades/tuning. Designed, deployed server upgrades for our VMware infrastructure. In addition, implemented VEEAM Backup Restoration Services for 250 servers across 3 data centers. Configured and setup site replications between storage arrays for 5 sites. Instrumental in rolling out VMware hosts to… Show more Responsibilities include VMware Infrastructure, Storage Management, System backups, Horizon View VDI and Disaster Recovery. Project manager for the deployment of System Centers Ops Manager, SQL DB upgrades/tuning. Designed, deployed server upgrades for our VMware infrastructure. In addition, implemented VEEAM Backup Restoration Services for 250 servers across 3 data centers. Configured and setup site replications between storage arrays for 5 sites. Instrumental in rolling out VMware hosts to our remote terminal sites for our DTN application. • Overhauled outdated ticketing system with Solar Winds Help Desk.• Successfully migrated over 200 Windows servers off Hyper-V hosts.• Managed and optimized/tuned 25 SQL (2003/12) DB servers.• Key provider for designing and building a new data center for our New Jersey Office• Assisted in building servers for on premises Exchange 2016 and SharePoint 2013.• SCCM Deployment for our Desktop Support Team to manage system imaging and patching. • Provides training to junior techs in both VMWare and Server knowledge• Frequently chairs weekly IT Meetings attended by Management and IT Teams both regionally and local Show less

Exchange, VMWare, Storage, backups, Server Hardware, Network Security, F5 Load balancers.

With Kinder Morgan Inc recently purchasing El Paso Pipeline my responsibilities include Microsoft System Center Administrator and Data Center lead support role for our Disaster Recover in Austin Texas

Promotion - Announcement It is my pleasure to announce that Tom Freeman has been promoted to Principal Analyst in IT Infrastructure and Operations Engineering Team.Tom began working with El Paso in 1998 and provided general IT support in our Pipeline field locations in the south Texas region. In 2003, Tom transferred to the Data Center server team. Tom has been involved in various major projects including the Data Center move from San Antonio to Austin in 2006. Recently he was one… Show more Promotion - Announcement It is my pleasure to announce that Tom Freeman has been promoted to Principal Analyst in IT Infrastructure and Operations Engineering Team.Tom began working with El Paso in 1998 and provided general IT support in our Pipeline field locations in the south Texas region. In 2003, Tom transferred to the Data Center server team. Tom has been involved in various major projects including the Data Center move from San Antonio to Austin in 2006. Recently he was one of the key contributors to the success of the Austin Virtualization project. Tom is the only on-site IT support in our Austin Data Center which hosts about 400 servers and other IT systems. Tom has a Bachelor’s degree in Automated Manufacturing (Robotics) from ITT Technical Institute. Before joining El Paso, Tom had served in both the Air Force & US Army as a Field Medic, Antitank Gunner, Electronic Warfare tech and network/server administrator. Tom is a great asset to our team. He has been effectively and efficiently handled the majority of IT tasks plus some facility duties in our Austin Data Center in the past four years. Currently he is a member of the newly created IT Infrastructure and Operations Engineering Team which focuses on the design and implementation of El Paso’s IT Infrastructure and Operations solutions. Please join me in congratulating Tom on his well deserved promotion. Show less

Supporting 500 Field Pipeline techs laptops and desktops South Texas Region

Network and Desktop support

Electronics Warfare Technician maintained mainframe Unix servers and other classified systems.