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Fresha Patel Email & Phone Number
Manager, Managed Services
at
Softchoice
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Manager, Managed Services
Location
Brampton, Ontario, Canada
Company size
Who is Fresha Patel? Overview
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Quick answer
Fresha Patel is listed as Manager, Managed Services at Softchoice, a company with 2740 employees, based in Brampton, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Fresha Patel.
Fresha Patel previously worked as Manager, Manage Services at Softchoice and Supervisor, Manage services at Softchoice. Fresha Patel holds Ocgc, It Network Security from Conestoga College.
Company email context
Email format at Softchoice
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Softchoice
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Profile bio
About Fresha Patel
Analytical Network Support Technician adept at resolving complex network issues.Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.Level-headed and calm in stressful situation with well-developed people skills.
Current workplace
Fresha Patel's current company
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Softchoice
7 roles
Fresha Patel work experience
A career timeline built from the work history available for this profile.
Manager, Manage Services
Current
Jan 2024 - Present
Supervisor, Manage Services
Apr 2022 - Jan 2024
Associate Support Engineer
-Monitoring large number of client environments simultaneously-Responding to all alerts within the Service Level Agreement-Investigating all alerts to determine their validity-Identifying root cause where possibleOrganizing the follow up of alerts where required-Demonstrating a sense of urgency in responding to critical alarms-Determining software or.
Jun 2018 - Apr 2022
Network Engineer
- Deployed ISE 2.3 in distributed environment and implemented Cisco Identity Service Engine with Tacacs plus on Cisco, HP devices and Cisco wireless controller for multiple lications
- Configured SNMP on Cisco and HP switches for multiple locations.
- Created Self-Registered and Hotspot guest portals in Cisco Identity Service Engine 2.3.
- Provided local internet breakout for multiple client locations.
- Configure and install router, switch, firewall, VPN services and Cisco ISE.
- Provided remote support to on-site engineers and end users/client upon initial installation.
Jan 2018 - May 2018
Network Support
Metro Inc
- Manage daily network operations, including troubleshooting, monitoring, IOS upgrades, respond to network event and incident escalations from the first-level IT support desk and internal/external clients on ServiceNow.
- Install Cisco catalyst 6500,3850,3650,2960 switches and configure routing protocols like OSPF, EIGRP.
- Conduct routine software and hardware checks, identify and replace damaged cable and hardware.
- Experience with installing and troubleshooting stackable switches using Cisco Stack wise technology.
- Create/Improve support documentation and ensure shift reports are documented and kept up-to-date for major network related issues.
- Assist in Migration of Cisco catalyst switches into Nexus switches
Jun 2016 - Dec 2017
It Support Engineer
Hcl Technology
-Performed test on gateways and firewalls using ping or trace to troubleshoot packet loss and connectivity issues,and NAT translations-Involved in designing and implementation of LAN network -Performed patching and upgrading of operating systems and applications-Identified and resolved any computer hardware or software issues -Diagnosed clients Laptop/PC.
Mar 2015 - Dec 2015
Team & coworkers
Colleagues at Softchoice
Other employees you can reach at softchoice.com. View company contacts for 2740 employees →
JV
Jose Villamil Rocha
Colleague at Softchoice
Greater Montreal Metropolitan Area, Canada
View →
SS
Sai Santosh
Colleague at Softchoice
Windsor, Ontario, Canada, Canada
View →
SK
Sarah Kostiuk
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
DS
Dee Short
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
BW
Beate Waggoner
Colleague at Softchoice
Camarillo, California, United States, United States
View →
CM
Clarence Medrano
Colleague at Softchoice
Canada, Canada
View →
WZ
Wendy Zhou
Colleague at Softchoice
Markham, Ontario, Canada, Canada
View →
KD
Ketki Doshi
Colleague at Softchoice
Oakville, Ontario, Canada, Canada
View →
BS
Brent Steeves
Colleague at Softchoice
Saint John, New Brunswick, Canada, Canada
View →
HK
Hussain Khuzaimah
Colleague at Softchoice
Surrey, British Columbia, Canada, Canada
View →
Jose Villamil Rocha
Colleague at Softchoice
Greater Montreal Metropolitan Area, Canada
View →
SS
Sai Santosh
Colleague at Softchoice
Windsor, Ontario, Canada, Canada
View →
SK
Sarah Kostiuk
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
DS
Dee Short
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
BW
Beate Waggoner
Colleague at Softchoice
Camarillo, California, United States, United States
View →
CM
Clarence Medrano
Colleague at Softchoice
Canada, Canada
View →
WZ
Wendy Zhou
Colleague at Softchoice
Markham, Ontario, Canada, Canada
View →
KD
Ketki Doshi
Colleague at Softchoice
Oakville, Ontario, Canada, Canada
View →
BS
Brent Steeves
Colleague at Softchoice
Saint John, New Brunswick, Canada, Canada
View →
HK
Hussain Khuzaimah
Colleague at Softchoice
Surrey, British Columbia, Canada, Canada
View →
2 education records
Fresha Patel education
Ocgc, It Network Security
Bachelor Of Technology (Btech), Computer Engineering, A
Biiet
FAQ
Frequently asked questions about Fresha Patel
Quick answers generated from the profile data available on this page.
What company does Fresha Patel work for?
Fresha Patel works for Softchoice.
What is Fresha Patel's role at Softchoice?
Fresha Patel is listed as Manager, Managed Services at Softchoice.
Where is Fresha Patel based?
Fresha Patel is based in Brampton, Ontario, Canada while working with Softchoice.
What companies has Fresha Patel worked for?
Fresha Patel has worked for Softchoice, Aa Netconsult Gmbh, Metro Inc, and Hcl Technology.
Who are Fresha Patel's colleagues at Softchoice?
Fresha Patel's colleagues at Softchoice include Jose Villamil Rocha, Sai Santosh, Sarah Kostiuk, Dee Short, and Beate Waggoner.
How can I contact Fresha Patel?
You can use AeroLeads to view verified contact signals for Fresha Patel at Softchoice, including work email, phone, and LinkedIn data when available.
What schools did Fresha Patel attend?
Fresha Patel holds Ocgc, It Network Security from Conestoga College.
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