Freya Wang Email and Phone Number

Marketing Plan, Product Operation, Data Analysis, Project Management(1)make product marketing plan, explore customer and market needs, develop best product combination to promote users' retention and activity;(2)work closely with product managers, analyze features, monitor cost and quality of my whole product line, analyze data to evaluate operating effects and do continuous improvement.In 2016-2017, the product line which I monitored was the top profitable line of whole five product lines, about 35% higher than the second one in average. (3)set up the product cost control project, cooperate with other departments and lead a colleague to do routine operation to reach the best cost performance. In 2016, the profit reached 20000RMB/day. (4)expand and maintain key clients, set up working process and follow up all the departments.At the end of 2015, key clients had increased 10% and low levels were promoted to high levels.(5)new employee training, including basis industry knowledge and professional software using. I won the excellent trainer for two years.Project Management Experience:Position：operatorDescription：mix the original routes by technical skills, calculate cost and quality range, choose the best mix pl- an to reduce cost.Responsibility：(1)assist the marketing director to set up this project, do pre-test and result analysis to complete prototype.(2)monitor costs and profits everyday, adjust the mix proportion by data analysis to make sure the stability of routes.(3)communicate with other departments, set up working process and adjust software function to improve operation efficiency.(4)Comprehensive monitor project running situation, leaded a colleague to do routine operation.Achievement：The profit reached 20000RMB/day when this project was on the right track.

Event Planing, Business Development(1)plan and execute promotion activities, like the opening ceremony of ‘magic island’ which was an important supporting facility. We launched a 'car sticker all over the city' campaign which brought over 300 potential customers and achieve over 15 trades ; the capping ceremony campaign of 'dragon bay' hot spring hotel, cooperate with major media to expand popularity; (2)select city site of 'dragon bay' project; lead business cooperation with coffee shops and clubs.

Technical Support, Customer Service(1)solve usage problems of customer's personal business printer online. (2)communicate effectively and give trouble shooting solution to customers quickly and completely.I got four thanks letters from customers within a year, and won the best service team of the year.