• Designed and implemented course curriculum for undergraduate studies in the Computer Office Studies and Business Departments.• Developed and adapted course material for in person, online, and hybrid applications.

• Relationship development geared to direct product sales while completing MBA, Product Management, and Agile Certifications

• Launched two new franchise dealers into new markets - BMW, Honda• Built E-Commerce and dealer operations tech stack. Integrating front-end customer interface technologies including CRM Build with back-end Syndication and Dealer Management Software (DMS) platforms. Designed all workflows and processes for users of tech stack based on lean methodology principles focused on driving CX. • Evaluated business systems and current practices, recommended process improvements, maintaining system documentation, and coordinated testing of new or modified systems.• Developed, maintained, and reviewed business process models, data flows, and business requirements. Integrated a text messaging platform for customer interaction. Built photo integration tools and text message 'click to act' to interface with vehicle information tool to create a best-in-class customer XP• Liaised between technology and business stakeholders to maintain, enhance, and integrate the system by proactively identifying enterprise technology opportunities.• Delivered on a broad scope of operations oversight from managing teams, driving sales metrics, evaluating, creating comp plans, creating highly effective advertising, creating a marketing strategy, and remodeling/launching dealerships.• Process development and implementation; analyzed complex business problems, recommended solutions derived from actionable insights, resolved systems-related operational issues, monitored performance, documented processes, and detailed process functionality.• Fostered proactive partnerships and delivered progressive business revenue.• Multi department oversight and financial reconciliation responsibility of sales, service, and automotive parts.

• Built and Implemented Employee Purchase Plans, and long-term supplier agreements to grow key partnerships including VIACOM, Belkin, Panavision, Brian Lichtenberg, Sony Studios, and Fandango.• Presented strong business cases to clients to effectively tell the data story and influence positive sales growth year over year.• Identified Key opportunities within the Greater Los Angeles Area in the Small to Medium Business Sector to Drive Sales.• Generated $1.5 million+ in B2B revenue through networking with external vendors and key target industry decision makers.

• Successfully promoted the Apple brand at the regional level while managing the operations, personnel, and merchandising of the Apple shops within multiple Best Buy and channel partner locations.• Created and executed monthly, and annual business plans tailored for challenging locations throughout the region to ensure an exceptional customer experience and achievement of fiscal goals.•Drove continuous growth in multiple legs of the business while consistently exceeding annual revenues of $15+ million per year per location. •Led the only team in the US channel to hit both iPad YoY growth and iPad budget targets for 2 consecutive years.• Facilitated the launch of new products through training, merchandising, and planning per location including the iPhone 3GS/4/4S/5, iPad Mini, iPad 1st-4th Generation.

• Successfully managed inventory operations of a $160M+ annual revenue location.• Facilitated one of the first Louis Vuitton boutique installations within a Nordstrom anchor store.• Effectively integrated four new departments into the existing location while executing the spin off of 3 other departments.• Managed 36 direct reports, and reduced labor expenses through optimization of team integration. Ranked #1 in company for team efficiency.

• Created strong relationships with brokers in key markets across the country.• Analyzed fiscal feasibility of properties.• Completed $15 million of real estate acquisitions.• Specialized in value-add opportunities in the industrial and commercial sectors.