Product Support Engineer
Current
Aug 2021 - Present
AeroLeads people directory · profile
Fue Yang Email & Phone Number
Product Support Engineer
at
Spok
1 work email found
@spok.com
2 phones found area 800 and 646
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Support Engineer
Location
St Paul, Minnesota, United States
Company size
Who is Fue Yang? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Fue Yang is listed as Product Support Engineer at Spok, a company with 579 employees, based in St Paul, Minnesota, United States. AeroLeads shows a work email signal at spok.com, phone signal with area code 800, 646, and a matched LinkedIn profile for Fue Yang.
Fue Yang previously worked as Customer Technical Support Specialist at Edmentum and Customer Technical Support Specialist at Thomson Reuters Westlaw. Fue Yang holds Computer Network from Brown College.
Company email context
Email format at Spok
This section adds company-level context without repeating Fue Yang's masked contact details.
{first}.{last}@spok.com
89% confidence
AeroLeads found 1 current-domain work email signal for Fue Yang. Compare company email patterns before reaching out.
Profile bio
About Fue Yang
* Have over 20 years experience supporting software and hardware* Strong Analytical, written and verbal communication skills* Excellent customer service skills* Quick adaptation to new technologies and applications* Experience with defect management process and tools
Listed skills include Salesforce.Com, Technical Support, Troubleshooting, Call Centers, and 20 others.
Current workplace
Fue Yang's current company
Company context helps verify the profile and gives searchers a useful next step.
Spok
5 roles
Fue Yang work experience
A career timeline built from the work history available for this profile.
Customer Technical Support Specialist
·Resolve all escalations from tier1 agents, internal employees, managers and customer.·Works with sales and customers on presale call, providing recommendations to ensure Edmentum products work in their environment.·Review application functionality and content bugs reported by customers. ·Document product technical / content issues in defect tracking.
Aug 2013 - Jan 2021
Customer Technical Support Specialist
Feb 2013 - Aug 2013
Customer Support Specialist
- Provide technical assistance to all external and internal customers via phone, email, and chat.
- Provide exceptional customer services to clients daily. Diagnoses issue by asking probing questions while using various desktop tools to test and evaluate customer's service issues to determine root cause of problem.
- Develop and maintain in-depth knowledge regarding the capabilities of company products and services
- Document all incoming calls using Sales Force.com. Document complete, accurate, detail information into Salesforce.com for all cases worked on.
- Document product technical issues in defect tracking database, set appropriate customer impact and severity level on defects.
- As part of Knowledgebase management process, identified when revisions to Knowledge solutions are required.
Nov 2007 - Feb 2013
Technical Support Engineer
May 2000 - May 2007
Team & coworkers
Colleagues at Spok
Other employees you can reach at spok.com. View company contacts for 579 employees →
AT
Annabelle Tomi Baruwa
Colleague at SpokHouston, Texas, United States, United States
View →
SS
Steve Sweat
Colleague at SpokJacksonville, Florida, United States, United States
View →
FE
Faezeh Effendi
Colleague at SpokGreater Minneapolis-St. Paul Area, United States, United States
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GC
Greg Cartwright
Colleague at SpokYorktown, Texas, United States, United States
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MD
Mike Donley
Colleague at SpokSpring Park, Minnesota, United States, United States
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PA
Pete Amaro
Colleague at SpokDallas-Fort Worth Metroplex, United States, United States
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JS
Jack Schroer
Colleague at SpokDallas-Fort Worth Metroplex, United States
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PM
Patricia Miller
Colleague at SpokPlano, Texas, United States, United States
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AB
Ann Baker
Colleague at SpokBrandon, Mississippi, United States, United States
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MA
Macy Allen
Colleague at SpokAlexandria, Alabama, United States, United States
View →
Annabelle Tomi Baruwa
Colleague at SpokHouston, Texas, United States, United States
View →
SS
Steve Sweat
Colleague at SpokJacksonville, Florida, United States, United States
View →
FE
Faezeh Effendi
Colleague at SpokGreater Minneapolis-St. Paul Area, United States, United States
View →
GC
Greg Cartwright
Colleague at SpokYorktown, Texas, United States, United States
View →
MD
Mike Donley
Colleague at SpokSpring Park, Minnesota, United States, United States
View →
PA
Pete Amaro
Colleague at SpokDallas-Fort Worth Metroplex, United States, United States
View →
JS
Jack Schroer
Colleague at SpokDallas-Fort Worth Metroplex, United States
View →
PM
Patricia Miller
Colleague at SpokPlano, Texas, United States, United States
View →
AB
Ann Baker
Colleague at SpokBrandon, Mississippi, United States, United States
View →
MA
Macy Allen
Colleague at SpokAlexandria, Alabama, United States, United States
View →
2 education records
Fue Yang education
Computer Network
Business Computer Information
FAQ
Frequently asked questions about Fue Yang
Quick answers generated from the profile data available on this page.
What company does Fue Yang work for?
Fue Yang works for Spok.
What is Fue Yang's role at Spok?
Fue Yang is listed as Product Support Engineer at Spok.
What is Fue Yang's email address?
AeroLeads has found 1 work email signal at @spok.com for Fue Yang at Spok.
What is Fue Yang's phone number?
AeroLeads has found 2 phone signal(s) with area code 800, 646 for Fue Yang at Spok.
Where is Fue Yang based?
Fue Yang is based in St Paul, Minnesota, United States while working with Spok.
What companies has Fue Yang worked for?
Fue Yang has worked for Spok, Edmentum, Thomson Reuters Westlaw, and Pitney Bowes.
Who are Fue Yang's colleagues at Spok?
Fue Yang's colleagues at Spok include Annabelle Tomi Baruwa, Steve Sweat, Faezeh Effendi, Greg Cartwright, and Mike Donley.
How can I contact Fue Yang?
You can use AeroLeads to view verified contact signals for Fue Yang at Spok, including work email, phone, and LinkedIn data when available.
What schools did Fue Yang attend?
Fue Yang holds Computer Network from Brown College.
What skills is Fue Yang known for?
Fue Yang is listed with skills including Salesforce.Com, Technical Support, Troubleshooting, Call Centers, Customer Service, Saas, Customer Support, and Sharepoint.
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