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Raphael Fontes Email & Phone Number
Chief Customer Officer
at
Squarespace
1 work email found
@squarespace.com
2 phones found area 646
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Customer Officer
Location
New York, New York, United States
Company size
Who is Raphael Fontes? Overview
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Quick answer
Raphael Fontes is listed as Chief Customer Officer at Squarespace, a company with 1955 employees, based in New York, New York, United States. AeroLeads shows a work email signal at squarespace.com, phone signal with area code 646, and a matched LinkedIn profile for Raphael Fontes.
Raphael Fontes previously worked as Senior Vice President, Customer Operations at Squarespace and Vice President, Customer Operations at Squarespace. Raphael Fontes holds Mba, Marketing from Espm Escola Superior De Propaganda E Marketing.
Company email context
Email format at Squarespace
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{first_initial}{last}@squarespace.com
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AeroLeads found 1 current-domain work email signal for Raphael Fontes. Compare company email patterns before reaching out.
Profile bio
About Raphael Fontes
I am an executive with 25+ years of experience, most of it dedicated to the Internet Industry. Originally from Brazil, I had the opportunity to develop and lead small and large teams from many countries in EMEA, Latin America and the US.I currently lead Customer Operations for Squarespace globally, based in New York.I have extensive experience in Operations, General Management, Customer Services, Sales, Strategic Planning, Marketing, Online Advertising, Fraud and Abuse prevention. I am a geek and amateur photographer. I am married and have 3 wonderful kids.
Listed skills include Google Adwords, Online Advertising, Strategy, Online Marketing, and 46 others.
Current workplace
Raphael Fontes's current company
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Squarespace
14 roles
Raphael Fontes work experience
A career timeline built from the work history available for this profile.
Senior Vice President, Customer Operations
CurrentResponsible for a very talented team of 400+ people across the globe, including the following teams:1) Customer Support: Advisors & Associates, Workforce Solutions, Traning, Quality2) Product Operations: Product Support, Project Management, Support Platform, Shared Services3) Customer Education: Help Center, Video tutorials, Forum, Webinars, Internal.
Jan 2021 - Present
Vice President, Customer Operations
Aug 2018 - Jan 2021
Vp, Customer Operations | Md, Squarespace Ireland
Jun 2017 - Aug 2018
Director, Emea Operations
- Managing Director for the Dublin operations, leading the setup and evolution of the team from 30 to 110 (and growing).- Global responsibility over Customer Operations, leading and developing the teams in our 3 offices - 300+ team members.
Mar 2014 - Jun 2017
Product Quality Operations (Currently Trust & Safety) Manager, Emea
- Manager of anti-spam/abuse operations teams: Invalid Clicks, AdWords Risk, Google+, Google Local Search, Publisher Policy, Product Search.- Size of the team: 50+ people- Launched vendor operations for EMEA
May 2011 - Mar 2014
Head Of New Markets, Smb Advertising Operations, Emea
- Responsible for 100+ EMEA Emerging markets, with active support and business development to 20+ Countries- Drove global Customer Satisfaction task force that resulted in substantial improvements on e-mail support- Global Project Manager for new program for acquisition and onboarding of SMBs
Jul 2010 - Aug 2011
Adwords Online Operations Manager
SMB services for Poland, Russia, France, Czech Republic and Slovakia
Dec 2009 - Dec 2010
Adsense Online Partnerships Latin America Manager
- Responsible for AdSense Online Operations, supporting 140K+ publishers in Latin America and Portugal- Operations in Brazil and Argentina (Spanish Speaking LatAm)- Earned VP award for contribution to project aimed at scaling support to long-tail partners
Jul 2008 - Dec 2009
Adwords Online Sales & Operations Manager
- Managed early stages of the operations and launched many different services in Brazil- Drove 3-digits annual growth rates in revenue for SMBs- Earned VP award for contribution on launch of Internal Sales Operations for SMBs
Apr 2006 - Jul 2008
Project Manager
- HP’s Database Marketing projects directed to SMB and Enterprise customers in Brazil- Planning and management of direct marketing (online and offline) campaigns- Website development and management for SMBs, Enterprise and Consumer areas in Brazil and Latin America
Jan 2004 - Mar 2006
Marketing Manager Digital Channels
Bellsouth & Nbc News
- Redesigned and implemented new brand and website. Worked with engineers to define product and ad pricing- Responsible for training the Sales Force (around +1000 salespeople on 10+ offices in Brazil) on Internet ad sales- Deals with large portals (AOL and iG). Ads on OvertureProduct development, online media, strategic partnerships, project management.
Jul 2001 - Dec 2003
Marketing & Sales Planning Manager
- Developed Excel-based tool for agencies to target online network of sites- Implemented the first “Superstitial” campaign in Brazil- Brand Marketing, PR, services, campaign optimizationsBrand development, sales planning, campaign management. Implemented new rich media advertising formats.
Aug 2000 - Jun 2001
Trainee & Product Manager
Logystics & Distribution, subscribers acquisition, project development, online strategies, web intelligence.
Jan 1998 - Jul 2000
Team & coworkers
Colleagues at Squarespace
Other employees you can reach at squarespace.com. View company contacts for 1955 employees →
TM
Timothy Miller
Colleague at Squarespace
Brooklyn, New York, United States, United States
View →
JH
Josh Hixson
Colleague at Squarespace
Brooklyn, New York, United States, United States
View →
DM
David Mandelbaum
Colleague at Squarespace
New York, New York, United States, United States
View →
VP
Vishal Parekh
Colleague at Squarespace
Dublin, California, United States, United States
View →
MS
Md. Sohel Ahammad
Colleague at Squarespace
Bangladesh, Bangladesh
View →
LL
Leanne Leblanc
Colleague at Squarespace
New York, New York, United States, United States
View →
CB
Charles Butera
Colleague at Squarespace
Staten Island, New York, United States, United States
View →
RK
Rami Klein
Colleague at Squarespace
New York City Metropolitan Area, United States, United States
View →
LK
Lauren Kreinik
Colleague at Squarespace
New York, New York, United States, United States
View →
ED
Elizabeth Dyson
Colleague at Squarespace
Bothell, Washington, United States, United States
View →
Timothy Miller
Colleague at Squarespace
Brooklyn, New York, United States, United States
View →
JH
Josh Hixson
Colleague at Squarespace
Brooklyn, New York, United States, United States
View →
DM
David Mandelbaum
Colleague at Squarespace
New York, New York, United States, United States
View →
VP
Vishal Parekh
Colleague at Squarespace
Dublin, California, United States, United States
View →
MS
Md. Sohel Ahammad
Colleague at Squarespace
Bangladesh, Bangladesh
View →
LL
Leanne Leblanc
Colleague at Squarespace
New York, New York, United States, United States
View →
CB
Charles Butera
Colleague at Squarespace
Staten Island, New York, United States, United States
View →
RK
Rami Klein
Colleague at Squarespace
New York City Metropolitan Area, United States, United States
View →
LK
Lauren Kreinik
Colleague at Squarespace
New York, New York, United States, United States
View →
ED
Elizabeth Dyson
Colleague at Squarespace
Bothell, Washington, United States, United States
View →
2 education records
Raphael Fontes education
Mba, Marketing
Espm Escola Superior De Propaganda E Marketing
Bachelor Of Engineering - Be, Mechanical Engineering
Escola De Engenharia Mauá
FAQ
Frequently asked questions about Raphael Fontes
Quick answers generated from the profile data available on this page.
What company does Raphael Fontes work for?
Raphael Fontes works for Squarespace.
What is Raphael Fontes's role at Squarespace?
Raphael Fontes is listed as Chief Customer Officer at Squarespace.
What is Raphael Fontes's email address?
AeroLeads has found 1 work email signal at @squarespace.com for Raphael Fontes at Squarespace.
What is Raphael Fontes's phone number?
AeroLeads has found 2 phone signal(s) with area code 646 for Raphael Fontes at Squarespace.
Where is Raphael Fontes based?
Raphael Fontes is based in New York, New York, United States while working with Squarespace.
What companies has Raphael Fontes worked for?
Raphael Fontes has worked for Squarespace, Google, Datamidia,Fcbi, Bellsouth & Nbc News, and Realmedia Latinamerica.
Who are Raphael Fontes's colleagues at Squarespace?
Raphael Fontes's colleagues at Squarespace include Timothy Miller, Josh Hixson, David Mandelbaum, Vishal Parekh, and Md. Sohel Ahammad.
How can I contact Raphael Fontes?
You can use AeroLeads to view verified contact signals for Raphael Fontes at Squarespace, including work email, phone, and LinkedIn data when available.
What schools did Raphael Fontes attend?
Raphael Fontes holds Mba, Marketing from Espm Escola Superior De Propaganda E Marketing.
What skills is Raphael Fontes known for?
Raphael Fontes is listed with skills including Google Adwords, Online Advertising, Strategy, Online Marketing, E Commerce, Business Development, Management, and Advertising.
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