Fernando Valdes Email & Phone Number

Kitchener, Canada Area

• Tangam Systems is trusted by the world’s largest casinos to optimize labour and revenue using data analytics and optimization
• Directly responsible for the product roadmaps for cloud and on-premise enterprise solutions, resulting in the onboarding of new entertainment resorts
• Ensure customer advocacy from international markets by performing monthly onsite visits and weekly calls with customers from 9 countries
• Owner of product success KPIs and evaluation, resulting in data-driven requirements
• Support a team of software developers to ensure technical developments align with business targets

Waterloo, ON

Waterloo, ON

• Miovision is the world’s most trusted traffic data platform used by top transportation professionals to make decisions that improve the transportation experience for everyone
• Manage web/mobile (4,000+ users) and hardware (3,000+ units in-field) products to solve transportation engineering market problems resulting in nearly 100% YoY revenue growth from 2011 to 2014
• Customer site visits in 7 countries and countless weekly calls to perform Lead User Analysis; resulting in the delivery of product and feature roadmaps
• Find, evaluate and validate new market opportunities resulting in new opportunities in the Intelligent Transportation Systems (ITS) and Transportation Engineering markets
• Hardware quality and UI improvements that resulted in 40% decrease in Customer Support incidents

Cupertino, CA

• Apple is the world's largest information technology company by revenue and the world's second-largest mobile phone manufacturer after Samsung
• Led hardware qualification test plans for smartphone magnetometers, accelerometers, ambient light and proximity sensors to establish standards and validate user-facing features
• Responsible for collecting and analyzing relevant quality data resulting in significant post-release hardware improvements in displays, sensors, buttons and batteries in the iPhone 4
• Performed analysis of on-going reliability testing (ORT) data to predict field failures and life cycles as well as improve quality processes at the manufacturing facility

Sunnyvale, CA

• HP provides computing products and technologies to individual consumers, small- and medium-sized businesses, and enterprises
• Led the development, design and execution of hardware qualification test plans for Palm smartphone sensors in order to set standards and validate design margins and features
• Suggested a crucial design change to the Hardware Engineering Team based on magnetometer data; resulting in an implementation of the proposed modification
• Co-designed, prototyped and implemented a Three-Axis Helmholtz Coil for magnetometer calibration purposes, saving the company up to $65,000 per device

Waterloo, ON

• Managed the design and implementation of 4 multi-layer PCBs for high frequency research applications for the Intelligent Integrated Radio and Photonics Group (IIRPG)
• Led every stage of PCB design flow, starting from gathering and understanding client requirements all the way to manufacturing and deployment
• Discussed part options and manufacturing processes with vendors to select the most cost effective option; saving the group up to $1,000 per board while maintaining an efficient and functional design

Markham, ON

• Reproduced over 70 customer-reported problems on Desktop PCs that employ AMD ASICs
• Tracked and communicated problem status and deliverables such as video drivers and video BIOS to customers such as Samsung and Fujitsu in Asia
• Diagnosed problems by performing front-end analysis of reported failures

Waterloo, ON

• Demonstrated leadership skills by supervising high school co-op students as they performed computer related work
• Troubleshooted more than 200 hardware and software computer problems
• Set up network connections and equipment for Faculty, Graduate Students and Staff