Gabriel Grecco Email & Phone Number
@logmein.com
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Who is Gabriel Grecco? Overview
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Gabriel Grecco is listed as Senior Manager, IT at LearnUpon, a with 311 employees, based in Greater Dublin, Ireland. AeroLeads shows a work email signal at logmein.com and a matched LinkedIn profile for Gabriel Grecco.
Gabriel Grecco previously worked as Senior Service Desk Manager at Lastpass and IT Services Global L1 Senior Manager at Goto. Gabriel Grecco holds Systems Analysis And Information Technology from University Of São Paulo.
Email format at LearnUpon
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AeroLeads found 1 current-domain work email signal for Gabriel Grecco. Compare company email patterns before reaching out.
About Gabriel Grecco
Sr. Service Desk Manager with six years of proven expertise in delivering exceptional customer experiences within fast-paced environments. Passionate about nurturing a good team culture, bringing excellence and empowerment among team members to drive productivity and satisfaction. Skilled in leveraging metrics and automation to optimize operational efficiency and enhance service delivery.
Listed skills include Networking, Itil, Technical Support, Windows, and 9 others.
Gabriel Grecco's current company
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Gabriel Grecco work experience
A career timeline built from the work history available for this profile.
Senior Service Desk Manager
It Services Global L1 Senior Manager
It Services Global L1 Manager
Promoted to a Global L1 Manager to become responsible for a major transformation in our Internal IT Support team, introducing a full scale 24/7 internal support for the very first time in LogMeIn’s history. The Challenge: hiring 10+ new employees and put together a team that would support over 4000 internal employees, acting as a first point of contact for IT support, as well as a hub, escalating tickets directly to L2 and L3 IT teams.With a team of 10+ based in two separate regions of the world, my focus is maintaining excellent relationship between our team and the escalation points, as well as driving continuous improvement through feedback.KEY ACHIEVEMENTS:- Lowering the average of Time to First Contact from 10h to 1h- Introducing SLAs for the very first time in our team, ensuring consistency on first contact and closure- Introducing Live Chat and Phone Line support 24/7, bringing more options for instant contact with IT to our users- Improving the satisfaction rate to a consistent +99.5% within tickets handled by the L1 team
It Services Regional Manager
Senior It Services Representative
It Services Representative
It Support Analyst
It Service Desk Technician
It Intern
It Intern
Colleagues at LearnUpon
Other employees you can reach at learnupon.com. View company contacts for 311 employees →
Sandra B.
Colleague at LearnuponTucson, Arizona, United States
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KF
Kimberly Folse
Colleague at LearnuponPhiladelphia, Pennsylvania, United States
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FM
Fiona Mcauley
Colleague at LearnuponIreland
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EA
Elizabeth A. Brown
Colleague at LearnuponKitchener, Ontario, Canada
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DH
Douglas H.
Colleague at LearnuponBrooklyn, New York, United States
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RS
Rachel Spelman
Colleague at LearnuponCounty Galway, Ireland
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DB
Dan Bennington
Colleague at LearnuponQueen Creek, Arizona, United States
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DJ
Dean Johnston
Colleague at LearnuponWexford, County Wexford, Ireland
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LF
Liam F Dempsey
Colleague at LearnuponIreland
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KS
Koji Schryver
Colleague at LearnuponLayton, Utah, United States
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Gabriel Grecco education
Systems Analysis And Information Technology
Computer Technician, Computer Science, Programming, Web Design, Computer Support
Frequently asked questions about Gabriel Grecco
Quick answers generated from the profile data available on this page.
What company does Gabriel Grecco work for?
Gabriel Grecco works for LearnUpon.
What is Gabriel Grecco's role at LearnUpon?
Gabriel Grecco is listed as Senior Manager, IT at LearnUpon.
What is Gabriel Grecco's email address?
AeroLeads has found 1 work email signal at @logmein.com for Gabriel Grecco at LearnUpon.
Where is Gabriel Grecco based?
Gabriel Grecco is based in Greater Dublin, Ireland while working with LearnUpon.
What companies has Gabriel Grecco worked for?
Gabriel Grecco has worked for Learnupon, Lastpass, Goto, Logmein, and National College Of Business Administration.
Who are Gabriel Grecco's colleagues at LearnUpon?
Gabriel Grecco's colleagues at LearnUpon include Sandra B., Kimberly Folse, Fiona Mcauley, Elizabeth A. Brown, and Douglas H..
How can I contact Gabriel Grecco?
You can use AeroLeads to view verified contact signals for Gabriel Grecco at LearnUpon, including work email, phone, and LinkedIn data when available.
What schools did Gabriel Grecco attend?
Gabriel Grecco holds Systems Analysis And Information Technology from University Of São Paulo.
What skills is Gabriel Grecco known for?
Gabriel Grecco is listed with skills including Networking, Itil, Technical Support, Windows, Troubleshooting, Microsoft Office, Customer Service, and Sap.
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